Not sure what happened.... stove was on, but pellets weren't dropping. I opened hopper and scooped pellets towards down from sides in the hopper, but pellets still not dropping to the burnpot. Number 4 is flashing. Any help is appreciated.
Hi guys...I have the same stove!Went on youtube, took off another section and found button. It seems to not push in so I'm just going to try calling the store where purchased once they open. Unfortunately, they're a couple of hours away so they won't come out which is why we joined this group, but maybe they can talk me through it. Maybe the stove has to be on while you are resetting it, not sure & dont want to take that chance. Thank you everyone for trying to help me.
This dealer may or may not know of the Enviro M55 bad convection blower....he should, and he should work with you! If he gives you any grief, I would call Sherwood Industries direct...in Canada 250-652-6080. They will direct you to , I believe the two authorized parts dealers in MA....who will probably direct you to the dealer that you bought the stove from...In any event, between Sherwood and the two distributerships, they should put pressure on this dealer to come to some kind of agreement with you guys...In the mean time Read the owner's manual and you will learn a lot. If you don't have one, you can get one on line pretty easily....Also you can google "M55 cleaning videos" YouTube has a bunch and they are very helpful for a newbieIt was "new"... But came pretty beat up on one side of the casing. Anyways, thank you. I don't think this dealer even understands... Apparently, this was a closeout stove. I had to threaten him to even uphold his promise to replace parts. The casing, in particular. I will mention it to them, tho
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