I thought I had found a good Enviro dealer in my area, in Monticello NY. Turned out they were in Monticello Minnesota, not NY. I guess I cheaped out, I bought the unit from them anyway because it was $500 less than I could find anywhere local. I didn't think this was too a big deal, until after the initial work was done.
I installed the unit straight through the wall with a vertical rise. Used the best double wall vent kit I could find, the Duravent 3100. Also used a piece of 3 inch stainless steel for an air intake.
The install seemed to go smoothly, but the auger wouldn't spit out any pellets. Frustrated, I called Enviro for some tech support. They were like, "who are you, and why are you calling us?" So I called my dealer in Monticello Minnesota to either help me out, or to get Enviro to recognize me. After a short discussion with Enviro, my dealer told me I was SOL because I didnt have the unit installed by a licensed Enviro technician. (Yes, thats a warning to those of you hunting for internet bargains.)
Long story short, I got the stove running anyway. Running on manual, I turned the unit up high just like the forum sticky said.... and adjusted the damper rod to adjust the flame. Stove burned all night on low with no problems, but the next day it went out on its own. I tried to save the flame by adjusting the damper, but the fire died, looked completely black with no glow at all. It was the middle of the day, so I thought the stove may be regulating itself, shutting down because the outside temp was so warm.
Once the inside temp dropped to around 60, I got a little nervous because it wouldn't restart on its own. I shut it down, let it sit awhile, and manually restarted the unit with no problems. Fired the stove back up to high, and reset the damper rod as best as possible. Seems to be running fine for a couple of hours now, but I still have an uneasy feeling about the flame dying.
As you can imagine, I still have questions, need help, and would appreciate any advice. Once the damper is set, am I supposed to leave it alone? The damper rod is also very stiff, hard to push or pull but does seem to respond fine. Normal?
Should I be worried about the flame getting high and low on its own? I notice the green pellet light is solid, but flashes if I close the damper rod a bit. I only try to close it a bit because sometimes it looks like the fire is blowing around too much, almost as if wind is blowing into the firebox. Other times it looks calm, not sure if this is normal.
Are there some special settings that only an Enviro tech can tweak? I really don't want to have to call a dealer. Any help/advice would be greatly appreciated.
-Dave
I installed the unit straight through the wall with a vertical rise. Used the best double wall vent kit I could find, the Duravent 3100. Also used a piece of 3 inch stainless steel for an air intake.
The install seemed to go smoothly, but the auger wouldn't spit out any pellets. Frustrated, I called Enviro for some tech support. They were like, "who are you, and why are you calling us?" So I called my dealer in Monticello Minnesota to either help me out, or to get Enviro to recognize me. After a short discussion with Enviro, my dealer told me I was SOL because I didnt have the unit installed by a licensed Enviro technician. (Yes, thats a warning to those of you hunting for internet bargains.)
Long story short, I got the stove running anyway. Running on manual, I turned the unit up high just like the forum sticky said.... and adjusted the damper rod to adjust the flame. Stove burned all night on low with no problems, but the next day it went out on its own. I tried to save the flame by adjusting the damper, but the fire died, looked completely black with no glow at all. It was the middle of the day, so I thought the stove may be regulating itself, shutting down because the outside temp was so warm.
Once the inside temp dropped to around 60, I got a little nervous because it wouldn't restart on its own. I shut it down, let it sit awhile, and manually restarted the unit with no problems. Fired the stove back up to high, and reset the damper rod as best as possible. Seems to be running fine for a couple of hours now, but I still have an uneasy feeling about the flame dying.
As you can imagine, I still have questions, need help, and would appreciate any advice. Once the damper is set, am I supposed to leave it alone? The damper rod is also very stiff, hard to push or pull but does seem to respond fine. Normal?
Should I be worried about the flame getting high and low on its own? I notice the green pellet light is solid, but flashes if I close the damper rod a bit. I only try to close it a bit because sometimes it looks like the fire is blowing around too much, almost as if wind is blowing into the firebox. Other times it looks calm, not sure if this is normal.
Are there some special settings that only an Enviro tech can tweak? I really don't want to have to call a dealer. Any help/advice would be greatly appreciated.
-Dave