B
Blue Tornado
Guest
After reading some previous threads it appears that New Horizon (Zenon Pawlowski) has been cooperative with customers.
Maybe things have changed. This Eko25 boiler is not even two months old and purchased from New Horizon. It has had what appears to be a "component failure". Zenon is marginally cooperative at this point and says it is a result of operator error. I am bewildered.
At least he has responded to each email. Pics of failed capacitor are in this thread.
https://www.hearth.com/talk/threads/eko25-capacitor-melt.108373/
What would you do in my shoes? Buy a new blower assembly from New Horizon or seek another source?
Maybe things have changed. This Eko25 boiler is not even two months old and purchased from New Horizon. It has had what appears to be a "component failure". Zenon is marginally cooperative at this point and says it is a result of operator error. I am bewildered.
At least he has responded to each email. Pics of failed capacitor are in this thread.
https://www.hearth.com/talk/threads/eko25-capacitor-melt.108373/
What would you do in my shoes? Buy a new blower assembly from New Horizon or seek another source?