robar44 said:I work at a dealer in nova scotia where we sell ja roby products including the ultimate, the mystere and that monstrosity of a stove/furnace, the atf 727, and there have been a few issues, if you look inside the ultimate you will notice a steel structure that would resemble a log holder of sorts, this structure draws a tremendous amount of air through, resulting in two instances of this structure completely melting!! this large plume of secondary air has also caused the tubes responsible for the reburn element of the stove to warp and fall into the firebox. JA is excellent in resolving customer issues, but until this issue is resolved id be cautious in purchasing this stove
Thanks for the update robar. Good to know. What are some of the most popular brands that you sell?