Just talked to the scheduler & I will be getting a phone call in the next day or two to confirm the delivery time for 10 tons of Cleanfire hardwoods from woodpellets.com. Unfortunately, they subcontract to a company whose primary customer is Home Depot & HD deliveries get priority. So I asked (Dan) if I was gonna get HIS pellets or the HD variety (whatever THAT is) & he guaranteed me Cleanfires. In fact, his delivery guy said that an HD employee told him that many of their customers are greatly disappointed in quality/performance/maintenance issues of the brand & return a LOT of the pellets for refunds. To me the additional cost of the Cleanfires is well worth the peace of mind...YMMV...