2019 Regency 3000 deffeciency.

[Stevef20]

I now have 2 cracks on a recently purchased regency 3000 wood stove. Both are located on a corner of the door opening. Is this occurring often? Its got to be still under warranty. I'm awaiting an answer from the sellers.

 

[bholler]

I now have 2 cracks on a recently purchased regency 3000 wood stove. Both are located on a corner of the door opening. Is this occurring often? Its got to be still under warranty. I'm awaiting an answer from the sellers.

View attachment 290369 View attachment 290370 View attachment 290371 View attachment 290372

That isn't a regency. It looks like either an new England stove co or us stove company stove. What does the tag say?

 

[Stevef20]

That isn't a regency. It looks like either an new England stove co or us stove company stove. What does the tag say?

 

[bholler]

View attachment 290374

That is a us stove co stove. They are cheap stoves imported from Asia and sold through box stores. I seriously doubt it would be covered under warranty even if you were the original owner

 

[Stevef20]

That is a us stove co stove. They are cheap stoves imported from Asia and sold through box stores. I seriously doubt it would be covered under warranty even if you were the original owner

Thank you very much for your quick response. Didnt think it was a cheap stove at the cost of it.. ill be waiting for their answers now.. but for your input and guidance

 

[bholler]

Thank you very much for your quick response. Didnt think it was a cheap stove at the cost of it.. ill be waiting for their answers now.. but for your input and guidance

How much did you pay?

 

[brenndatomu]

A good welder would be able to repair that...I have had cracks like that repaired before...still holding.
The other option would be to just stop the cracks...especially while they are still within the gasket sealing surface...just drill a small hole (1/8") at the very root of the crack, or even just a bit beyond (better to go beyond than to not get it all, it will continue on if you don't get back to sound metal) that should stop them from growing, and at that point they really are of no consequence. I ran a Drolet Tundra wood furnace with cracks like that (only much longer) a 3 corners of the door...had no affect on the fire, and since the firebox is under negative pressure, there will be no smoke or anything could come out there...

 

[Stevef20]

How much did you pay?

Correction to last post... ''thank-you for your input and guidance''
I paid 2059.00$ cdn

 

[Stevef20]

Correction to last post... ''thank-you for your input and guidance''
I paid 2059.00$ cdn

Just pullout the receipt its is written lifetime warranty.. so id say good news

 

[bholler]

Just pullout the receipt its is written lifetime warranty.. so id say good news

Regency has a lifetime warranty. Us stove co doesn't.

 

[bholler]

Correction to last post... ''thank-you for your input and guidance''
I paid 2059.00$ cdn

Was this a new stove?

 

[brenndatomu]

Just pullout the receipt its is written lifetime warranty.. so id say good news

Might have to read the fine print...sometime the "lifetime warranty" only covers certain things...like the welds, something like that...and those cracks are not on welds, so...
Hope I'm wrong and its on the whole firebox...

 

[brenndatomu]

Page 21 of the manual for a Country Hearth 3000 shows 3 year warranty on the firebox (pg 21)
Edit: Only to the original purchaser...dang fine print
(broken link removed to https://www.usstove.com/wp-content/uploads/sites/2/2018/10/3000-use-and-care-manual.pdf)