humpin iron said:I like the answer about "call the dealer and have them bring another"...........real sure Home Cheapo will be right over
BrotherBart said:humpin iron said:I like the answer about "call the dealer and have them bring another"...........real sure Home Cheapo will be right over
If it is Lowe's they will just give ya another stove or your money back no questions asked. Try that with your local stove shop. :lol:
humpin iron said:Brother Bart, Thats because they hold payment to suppliers for 90 to 120 days. Then the big box stores just deduct it from what they owe and tell suppliers "it's out back come get it or it goes in the dumpster". Thats why those stores have such a liberal return policy, all the cost goes back to the supplier. There is no burden on the consumer to prove there really is a defect. Thats also why some companies have ceased doing business with them.
I have friends who sold to those stores, **past tense
BrotherBart said:humpin iron said:Brother Bart, Thats because they hold payment to suppliers for 90 to 120 days. Then the big box stores just deduct it from what they owe and tell suppliers "it's out back come get it or it goes in the dumpster". Thats why those stores have such a liberal return policy, all the cost goes back to the supplier. There is no burden on the consumer to prove there really is a defect. Thats also why some companies have ceased doing business with them.
I have friends who sold to those stores, **past tense
I understand. I used to sell to an aerospace company that did the same thing. With ESW though I had a defect in my stove when I bought it and they replaced the stove sight unseen and the store I bought it from wasn't involved and never even knew it happened. On their best day I cannot imagine even my favorite local stove store being able/willing to do that.
I get a little tired on here of people beating up dealers and dealers beating up the mass merchandise market. Both have their place in the grand scheme of things and always will. Some people should buy from a dealer and some people do just fine just being handed a stove and a wave goodbye. Not one thing wrong with either approach.
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