I have a hearthstone heritage pellet stove,when I got out of bed this am message no pellets.I then opened hopper full ok augar jam removed all pellets plate vacuumed but all back together started stove 15 minutes later no pellets again related steps 2 more times same thing.Oh yeah tube full each time not dropping well thought about it for a minute got a coat hanger poke up tube from firebox all jammed up new lesson learned today.