I just installed my new BK princess about 2 weeks ago. Not what I had imagined. I have 8% red and white oak and red elm. I'm getting an average of 3 hour actually burn times. I do get an impressive bed of coals. My house is 1064 sqft down stairs with a fairly open floor plan. Upstairs is 354 sqft. It seems to struggle to reach mid 70's while mid 20's outside. When I first started burning I noticed the thermostat wasn't working correctly. I was advised from the factory to take the rear cover plate off and control it manually until my new thermostat comes in. A little discouraging considering this is brand spanking new and not cheap. I've done the door test multiple times. My pipe is double wall 6 inch from stove to cap. 2 feet up to 2 45's, 2 feet out the wall, Tee and cap, 15 feet up. This is about 5 feet higher than peek. The main thing that concerns me is I have a lot of flames all the time, no matter the temp, when I thought it was supposed to be a smolder. My stove top hits between 400° and 650°. I'm ready to pull my hair out. I would appreciate any feedback. It's my first cat-stove. I have burned wood my whole life. I'm hoping the new thermostat will help with burn times, however am more interested in adjustment to bypass door. I haven't found much information on it other than 9/16 is the bolt size.