Bought dauntless October 2021
Had the crazy propane inferno sound
Had the blackened windows
Asked for help from dealer, they were very little help and started hanging up on me.
I persevered and found I could mostly avoid the inferno (which is super dangerous for your stove and you because it is air super heating the combustion area) when I cross crossed my seasoned wood with average moisture meter read of 16 and kept it more centered. Still acted up and still had black windows, then my damper opened as I was falling asleep. Wedged a metal rod to keep it closed. Called dealer, they said VC aware of problem and I’d get new one. I dealt with wedging to hold damper closed till end of season. I was exhausted over the winter with nerves about stove and late nights of worries for my safety.
In June got call my damper had arrived. But they told me I, yes me, had to install the damper!! I argued about this but got no where, so we installed the damper, we are capable people that have built our own house and have burned a wood stove in it for twenty years no problem.
This burning season came and I hoped the new damper might change how the stove works.
The damper stays closed, so far.
Inferno still happening.
Black windows still happening.
Then glass cracked. Dealer told me not Under warranty even though it is!
Finally found way to get hold of VC customer service, the woman was nice but I’m not even at this moment going to get into the problems there. They have no answers.
I ordered and paid for new glass!
I was determined to figure out this stove!
Then we found this forum and read somewhere to STACK THE COALS AGAINST THE BACK. The manual says push back , but what we tried was really covering the bottom hole and going as high as you could and then put some wood on top of that and some forward.
It f’n worked! Sometimes the inferno acts up if stove temp to low but evens out. A little patience required but it never gets crazy. Before there were times it would get hot hot in back chamber, this is wrong, the air literally is being sucked out of fire box and going into combustion chamber.
Whoever that person was that mentioned to stack the coals high up in the back, THANK YOU!
My glass still gets black, for the moment I’ve decided to live with it since I’m not afraid of dying anymore!!
WTF Vermont castings? Are you going to figure this out and help your customers? Your dealers sure are not helping us!
Had the crazy propane inferno sound
Had the blackened windows
Asked for help from dealer, they were very little help and started hanging up on me.
I persevered and found I could mostly avoid the inferno (which is super dangerous for your stove and you because it is air super heating the combustion area) when I cross crossed my seasoned wood with average moisture meter read of 16 and kept it more centered. Still acted up and still had black windows, then my damper opened as I was falling asleep. Wedged a metal rod to keep it closed. Called dealer, they said VC aware of problem and I’d get new one. I dealt with wedging to hold damper closed till end of season. I was exhausted over the winter with nerves about stove and late nights of worries for my safety.
In June got call my damper had arrived. But they told me I, yes me, had to install the damper!! I argued about this but got no where, so we installed the damper, we are capable people that have built our own house and have burned a wood stove in it for twenty years no problem.
This burning season came and I hoped the new damper might change how the stove works.
The damper stays closed, so far.
Inferno still happening.
Black windows still happening.
Then glass cracked. Dealer told me not Under warranty even though it is!
Finally found way to get hold of VC customer service, the woman was nice but I’m not even at this moment going to get into the problems there. They have no answers.
I ordered and paid for new glass!
I was determined to figure out this stove!
Then we found this forum and read somewhere to STACK THE COALS AGAINST THE BACK. The manual says push back , but what we tried was really covering the bottom hole and going as high as you could and then put some wood on top of that and some forward.
It f’n worked! Sometimes the inferno acts up if stove temp to low but evens out. A little patience required but it never gets crazy. Before there were times it would get hot hot in back chamber, this is wrong, the air literally is being sucked out of fire box and going into combustion chamber.
Whoever that person was that mentioned to stack the coals high up in the back, THANK YOU!
My glass still gets black, for the moment I’ve decided to live with it since I’m not afraid of dying anymore!!
WTF Vermont castings? Are you going to figure this out and help your customers? Your dealers sure are not helping us!