I need some advice on the empress and a good pellet to use. Doesn't seem to be putting off good heat.
jezbo33 said:do you have a fresh air intake? barefoots seem the way to go. how often do you clean the stove? is there a way to adjust the feed i seem to be getting a build up in the burn pot?
jezbo33 said:I need some advice on the empress and a good pellet to use. Doesn't seem to be putting off good heat.
hearthtools said:jezbo33 said:I need some advice on the empress and a good pellet to use. Doesn't seem to be putting off good heat.
How much pellets are you bunring?
do you have the feed rate turned up?
Sorry to ask dumb questions but you dont know how many time I get customers tell me the stove will not heat
I go out and they are running the stove on setting 2 and never higher.
or they have the thermostat Mode sellected to Hi LOW and DO NOT HAVE A THERMOSTAT CONNECTED!
Do you have it on thermostat?
If so what mode ?
On and OFF
or
Hi Low?
The Empress Inserts has the Mode selection as jumpers on the MOTHER BOARD behind the control panel
If you are NOT using a thermostat you must make sure the jumpers are set for Manual mode.
Thanks for the info.Getting a build up in the burn pot. Not a hard clinker ash but it is not light like the fly ash I think it is the pellets. I know this is probably normal but seemed to get worse with a change in pellets from barefoots to NEWP.Philip said:If the Empress insert uses the same control board as the free standing Empress, there is no way to control the pellet feed rate independant of the heat level setting. You also can't adjust the room air blower separately. Both fans should increase in speed as you increase the heat level from 1 to 5. You press and hold the auger feed button to make the auger turn. The trim button is only for the lowest heat setting. I call it heat level 1- and 1+. On the 1- setting the auger only runs for 2 seconds and on the 1+ the auger runs for 4 seconds. I usually run on 1+ or heat level 2 and I use more than a bag of pellets a day so if you are running on high and using two bags a day that sounds about right to me. If the pellets are buring completely then the stove is working properly.
Philip said:If the Empress insert uses the same control board as the free standing Empress, there is no way to control the pellet feed rate independant of the heat level setting. You also can't adjust the room air blower separately. Both fans should increase in speed as you increase the heat level from 1 to 5. You press and hold the auger feed button to make the auger turn. The trim button is only for the lowest heat setting. I call it heat level 1- and 1+. On the 1- setting the auger only runs for 2 seconds and on the 1+ the auger runs for 4 seconds. I usually run on 1+ or heat level 2 and I use more than a bag of pellets a day so if you are running on high and using two bags a day that sounds about right to me. If the pellets are buring completely then the stove is working properly.
jezbo33 said:hearthtools said:jezbo33 said:I need some advice on the empress and a good pellet to use. Doesn't seem to be putting off good heat.
How much pellets are you bunring?
do you have the feed rate turned up?
Sorry to ask dumb questions but you dont know how many time I get customers tell me the stove will not heat
I go out and they are running the stove on setting 2 and never higher.
or they have the thermostat Mode sellected to Hi LOW and DO NOT HAVE A THERMOSTAT CONNECTED!
Do you have it on thermostat?
If so what mode ?
On and OFF
or
Hi Low?
The Empress Inserts has the Mode selection as jumpers on the MOTHER BOARD behind the control panel
If you are NOT using a thermostat you must make sure the jumpers are set for Manual mode.
Have the stove on high, manual mode. Burning about 2 bags a day. Is there a way to adjust the feed? What are the 2 buttons on the mother board for the trim button and feed button? Could I be loosing heat out of the venting? Dealer told me beacuse i have a 26ft chiminey that I needed a 4 inch vent pipe. Sorry so many questions. My dealer was not to helpful.
It probably is the house. I have stove on high right now air wide open and the stove is cranking out heat. This is obviously just a learning curve for me. thanks for the tipshearthtools said:jezbo33 said:hearthtools said:jezbo33 said:I need some advice on the empress and a good pellet to use. Doesn't seem to be putting off good heat.
How much pellets are you bunring?
do you have the feed rate turned up?
Sorry to ask dumb questions but you dont know how many time I get customers tell me the stove will not heat
I go out and they are running the stove on setting 2 and never higher.
or they have the thermostat Mode sellected to Hi LOW and DO NOT HAVE A THERMOSTAT CONNECTED!
Do you have it on thermostat?
If so what mode ?
On and OFF
or
Hi Low?
The Empress Inserts has the Mode selection as jumpers on the MOTHER BOARD behind the control panel
If you are NOT using a thermostat you must make sure the jumpers are set for Manual mode.
Have the stove on high, manual mode. Burning about 2 bags a day. Is there a way to adjust the feed? What are the 2 buttons on the mother board for the trim button and feed button? Could I be loosing heat out of the venting? Dealer told me beacuse i have a 26ft chiminey that I needed a 4 inch vent pipe. Sorry so many questions. My dealer was not to helpful.
Do you have 4" pipe? if you do that is a good thing.
If you are using 2 bags of pellets and not getting the heat you fell then you may be getting a lot of heat loss in the home.
Do you have cold draft coming from a lower floor?
You can have a larger stove and have the same problem.
We use essential cookies to make this site work, and optional cookies to enhance your experience.