England’s Stove Works... Great Customer Service....Thanks Corie

[Dennis 2]

Corie,
Thank you very much for helping me out with my stove problem. I appreciate all your time and effort, and especially your patience with all my questions.
You provided great customer service, stood behind your product 100%, and I will recommend your company to anyone who wants a stove.

Regards
Dennis 2

 

[BrotherBart]

Corie,
Thank you very much for helping me out with my stove problem. I appreciate all your time and effort, and especially your patience with all my questions.
You provided great customer service, stood behind your product 100%, and I will recommend your company to anyone who wants a stove.

Regards
Dennis 2

No, no. You don't take us through a few days of trying to figure out your problem and then not telling us what fixed it! :coolsmirk:

 

[Corie]

Super secret solution! Haha


Glad I could help Dennis, nice chatting with you and I'll definitely be in touch when you get the stove hooked up and burning.

 

[BrotherBart]

Sounds like the solution is the same as for mine.

 

[Corie]

Different problem, same solution. There isn't much I can do from here on the wood stoves, unless someone has developed a remote control plasma cutter and MIG welder?

 

[BrotherBart]

Good on ya for taking care of him. If I mail you a few dollar bills would you drop them off at the QC area on the way to lunch some day? :coolsmirk:

 

[Jfk4th]

Super secret solution! Haha


Glad I could help Dennis, nice chatting with you and I'll definitely be in touch when you get the stove hooked up and burning.

Corie,
I am putting an Englander stove up tomorrow, can you Personal message me with your telephone number so I can call you if I have any questions. I should be fine, this is my third time in less than a year I have put in a stove somewhere(Avalon, PE Summit, and now Englander)...I live in NY is that OK?

I have been looking for you in all of the threads, thank god your name was in the title of this
Sweet

 

[webbie]

Man, this is like grabbing through the TV and grabbing Dave Lennox to come and install my new central heating system.
Where is Lee Iocacca when you need him....I had a problem with my Dodge the other day and.......

Tell ya what, ask us here first.....if Corie keeps answering questions by phone he will put us out of business! :coolsmirk:

 

[Jfk4th]

This forum is the best but sometimes you just can't beat the phone......

I don't think this Forum will ever go out of business, only if the internet gets shut down.....Man is that a scary thought.....No email, no paying all bills online, NO HEARTH.COM
Don't ever "retire" Craig

 

[webbie]

Don't ever "retire" Craig

Retire? I am already there! But there is another word for it.

Life 2.0

And, since I am generally ahead of the curve (on politics and the net), I will say I am at Life 2.1.0 beta. Unfortunately, Life 3.0 has never been experienced....or at least never reported back to us! Hopefully I can stave off that "upgrade" for a couple decades.
:coolsmirk:

 

[nshif]

Super secret solution! Haha


Glad I could help Dennis, nice chatting with you and I'll definitely be in touch when you get the stove hooked up and burning.

Corie,
I am putting an Englander stove up tomorrow, can you Personal message me with your telephone number so I can call you if I have any questions. I should be fine, this is my third time in less than a year I have put in a stove somewhere(Avalon, PE Summit, and now Englander)...I live in NY is that OK?

I have been looking for you in all of the threads, thank god your name was in the title of this
Sweet

I think we are starting to strech customer service here

 

[Jfk4th]

I disagree with the idea of stretching customer service here. I guess we will agree to disagree

The more people that hear about their good customer service the better for Englander. I am sure the president of the company would agree..... This is one of the reasons why I bought this stove for my Dad. Good customer service will most of the time sway my choice in that companies favor. Word spreads fast when a company takes care of it's customers, esp in the wood stove business.
I have had two bad experiences with different companies after the sale and because of this I make sure I tell everybody about their bad service...

Keep up the good work England Stove Works Inc!

 

[Gunner]

So Dennis your getting a new stove?

No doubt the customer service is fantastic with Corie and Mike here but alittle transperancy will help the 2 dozen or so people on the forum who just picked up 30's last week.

 

[GVA]

There isn't much I can do from here on the wood stoves, unless someone has developed a remote control plasma cutter and MIG welder?

Sorry.... Roospike and I were working on that last year for that Osburn in Canada.....(online autopsy)
We got the plasma cutter down but had a problem with the Oxy-acetylene torch (couldn't get the mixture right online)
:red: :coolsmile: :coolgrin: :red:
Where did he go anyway?????

 

[Dennis 2]

So Dennis your getting a new stove?

No doubt the customer service is fantastic with Corie and Mike here but alittle transperancy will help the 2 dozen or so people on the forum who just picked up 30's last week.

Gunner , Yes they are , which is above and beyond what I thought they would do . There was a air leak coming from some were on the stove . So they told me to send it back and they would take care of the problem ,and yes they are sending me a new stove. Like I said, they are great people to deal with .
Dennis 2

 

[Gunner]

Glad you got it sorted out and they are taking care of you!

 

[Jfk4th]

Bravo!

Good Service