We have an England corn stove model 10cdv that is about 4 years old. We recieved it from our inlaws and it had never been used. It had been sitting in a heated/airconditioned storage for the last 4 years. We have tried to get it to work a dozen times and have been on the phone with England Stove Works half a dozen times trying to get the burner to work. England has not told us much except we need to buy all replacement parts and we are not willing to pay that much money to replace every part in a "new" burner. Here is what is happening and I hope we can get some advice because there is a big winter storm coming tonight!
The burner will go into start-up mode just fine. Everything seems to work properly and the auger is running great. The start-up mode lasts about 20 mins and we have a great orange/red fire going. Then about 20 mins after start-up mode is done the auger just stops feeding and the fire obviously goes out due to no fuel. While on the phone with England stove works they had me test the control panel...everything is hooked up correctly and working....they had me override the heat sensor...turn off the vacum switch....override the vacum switch....and the same thing happens everytime. The auger just stops working after about 20 mins. I have read that the flame should look like a "blow torch" and it is not. The flame to me looks "lazy" and red/orange. Please help!! I really want to get this working and can't seem to figure out what else to troubleshoot!
Thanks in advance!
Also, I have made sure that the pellets are not bridging...there is not a jam in the auger and after the auger stops working I do not hear the motor trying to run at all.
The burner will go into start-up mode just fine. Everything seems to work properly and the auger is running great. The start-up mode lasts about 20 mins and we have a great orange/red fire going. Then about 20 mins after start-up mode is done the auger just stops feeding and the fire obviously goes out due to no fuel. While on the phone with England stove works they had me test the control panel...everything is hooked up correctly and working....they had me override the heat sensor...turn off the vacum switch....override the vacum switch....and the same thing happens everytime. The auger just stops working after about 20 mins. I have read that the flame should look like a "blow torch" and it is not. The flame to me looks "lazy" and red/orange. Please help!! I really want to get this working and can't seem to figure out what else to troubleshoot!
Thanks in advance!
Also, I have made sure that the pellets are not bridging...there is not a jam in the auger and after the auger stops working I do not hear the motor trying to run at all.