Well I'm back at work and the husband is at home doin the grunt work on the stove. We finally gave up last night and figured we would give it a go again this morning. When I spoke with England Stove Works customer service last time they had me move the thermal sensor from the left side to the right side and attach it to the exhaust blower. I have no clue why they did this but I have not moved it since. My husband is moving it back to the correct place. Maybe that is part of the problem?? Also, I was reading the entire manual last night and found an area that advised you to change the heat and blower settings to 5 at initial start up. We have had them both at 9 since the first time we started the stove. My husband is going to set them at 5 for startup and change them back to 9. Maybe it is overheating during startup and stops? Any more advice would be great!! Also, I'm not sure where the hi and low limit sensors are. Ok...we tried to start it with the heat range and blower at 5...the auger still stopped. I'm not sure what else to think besides something being wrong with the control panel?