I've had this stove now for a few months and called customers service about what I considered a dirty burn, the had me cut back on the feed rate from 6 to 3. Which is fine I now have more control of the heat and a 40lbs of pellets lasts longer, but my burn pot is still overflowing with coarse looking ash within about 8hrs of running on heat setting 2-3. Does the amount of ash in the pics look right? I have nothing to compare them to.
![[Hearth.com] Englander 25PDV owners I need help with ash pot! [Hearth.com] Englander 25PDV owners I need help with ash pot!](https://www.hearth.com/talk/data/attachments/89/89712-b1d129a1ae37a14d69a630195db1b55b.jpg?hash=CMw4DKqgfJ)
![[Hearth.com] Englander 25PDV owners I need help with ash pot! [Hearth.com] Englander 25PDV owners I need help with ash pot!](https://www.hearth.com/talk/data/attachments/89/89712-b1d129a1ae37a14d69a630195db1b55b.jpg?hash=CMw4DKqgfJ)
![[Hearth.com] Englander 25PDV owners I need help with ash pot! [Hearth.com] Englander 25PDV owners I need help with ash pot!](https://www.hearth.com/talk/data/attachments/89/89829-bc39122a40a37b4416d5a2f8ace404e9.jpg?hash=vn2VP-J_OY)
![[Hearth.com] Englander 25PDV owners I need help with ash pot! [Hearth.com] Englander 25PDV owners I need help with ash pot!](https://www.hearth.com/talk/data/attachments/89/89830-d6d3946cae96bda7ce458547937d9dfc.jpg?hash=-B9piR1t_2)
![[Hearth.com] Englander 25PDV owners I need help with ash pot! [Hearth.com] Englander 25PDV owners I need help with ash pot!](https://www.hearth.com/talk/data/attachments/89/89831-5ced43a33c12a9ed3fa614e1d1f06af3.jpg?hash=eDnqJGW8Qx)