We have had our M55 cast for about a month or so. We are experiencing a few things and don't know how to resolve them.
1. The glass seems to always have soot build up from the middle arching over to the right side only. Never on the left. Once it is cleaned it will be dirty within a day or less. not sure how to fix that. We have adjusted the combustion and the trim feed and nothing seems to change it.
2. The auger started to make noise and we found out that once we opened it up and cleaned out the ashes that the burn pot had this hard black carbon build up so that after 4 days the auger would start to bind up on it and make a noise from the friction. This carbon does not come out easily. We use a wheel on a dremel to grind it off. Most of the carbon build up is on the burn pot long side which is by the door and you can see the arrows pointing to the ridge of build up. Then across the whole bottom and large chunks on each end. This is a bit ridiculous to have to do this every 4 days. What are we doing wrong? We burn about 1 1/2 bags a day of pellets.
I have attached some pictures showing the dirty burn pot with the build up and after it is cleaned off.
3. The ash pan is overflowing on the sides within the four days as well. Overall the pot is not super full. It tends to build up more on the sides and over flow there.
Any advice would be greatly appreciated
1. The glass seems to always have soot build up from the middle arching over to the right side only. Never on the left. Once it is cleaned it will be dirty within a day or less. not sure how to fix that. We have adjusted the combustion and the trim feed and nothing seems to change it.
2. The auger started to make noise and we found out that once we opened it up and cleaned out the ashes that the burn pot had this hard black carbon build up so that after 4 days the auger would start to bind up on it and make a noise from the friction. This carbon does not come out easily. We use a wheel on a dremel to grind it off. Most of the carbon build up is on the burn pot long side which is by the door and you can see the arrows pointing to the ridge of build up. Then across the whole bottom and large chunks on each end. This is a bit ridiculous to have to do this every 4 days. What are we doing wrong? We burn about 1 1/2 bags a day of pellets.
I have attached some pictures showing the dirty burn pot with the build up and after it is cleaned off.
3. The ash pan is overflowing on the sides within the four days as well. Overall the pot is not super full. It tends to build up more on the sides and over flow there.
Any advice would be greatly appreciated