hello all my wife and i purchased a heatilator ps35 last year, it worked well keeping us worm. this year it seams to be running very rich, we switched from northeast pellets to crabbe i thought it might be because the stove was plugged up but when i tore the ventilation apart cleaned it up in good shape. i have the feed gate shut all the way down as far as it can go and it is still rumbling on start up and well after the start period she is throwing a flame like crazy way more than it is soposed to. also there are clinkers like crazy a lot reviews i read about these pellets say they should not be producing clinkers like this. as in i have to pull the lever dam near every 4 hrs or it will not ignite. help please i am stumped. o yeah and if you need a vid of what i am talking about i can make that happen.