Help Please! My New Stove Has Scratches

[mszina]

To give the installer the benefit of the doubt (look how everyone has calmed me down), the job is not yet finished. They needed to order some odd piece for our "unusual" flue, so the job had to halt until that piece comes in. Hopefully, they will paint the scratches, or, better yet, give me the paint so I can do it myself. That's what I'll ask for. There are not dents, so, according to all of you, my stove should be fine.

My husband was sooooo happy that I joined this forum . I'm sure we'll need advice when we learn to build fires in our new stove. I've been reading this forum for a while, so I new what size and type of stove to get. Thanks to all. I almost can't wait for winter (not).

 

[SouthernBreeze]

My new stove actually came with a can of spray paint from the manufacturer for little scratches and dings that are bound to happen. Luckily, mine doesn't have any yet but this is my first burning season so it's just a matter of time.

 

[etiger2007]

I feel your pain, when you spend that kind of money you do not want to touch anything up. I too agree they will cover nicely and you havent seen anything yet lol. Good luck and welcome to the Hearth.

 

[Angus]

I shot iced tea out my nose after reading that

Me to, that was so funny!

 

[mszina]

When I bought my new Outback last summer, I would not have accepted any scratches anywhere. Even though my stove is one-sixth the price, I would like no scratches on it. Of course my Outback has a few scratches now (I've got dogs), but it didn't start out that way. I expect the same with my stove.

 

[Backwoods Savage]

Welcome to the forum Mszina.

As you've found, the scratches are easily taken care of and nothing to be concerned about. Let's hope this all works out for you and it sounds as if you are prepared. Enjoy.

 

[fire_man]

We hired professionals who own a fireplace store, so I'm sure they will do an expert job. I don't believe in taking shortcuts when it comes to fire. My house is too precious. We know someone whose house burned down because the amateurs who installed his stove used two incompatible metals in the chimney that caused electrolysis. I'm not an expert, so I'm probably using the wrong terminology. The house burned down in about fifteen minutes.

Thanks to everyone for all your help. I feel much better now.

Sounds like galvanic corrosion - wow, I never heard of that causing a chimney fire. I can only guess a pipe connection deteriorated, and somehow ignited nearby combustibles. Major bummer.

 

[mszina]

The house burned down because it was 17 degrees below zero, and the fire department didn't put anti-freeze in the water. The water froze as soon as it came out of the hoses. Everything that could have gone wrong went wrong. The owner never rebuilt, so I don't know if he had insurance. He ended up selling an empty lot. That's why I hired professionals!

 

[firefighterjake]

The house burned down because it was 17 degrees below zero, and the fire department didn't put anti-freeze in the water. The water froze as soon as it came out of the hoses. Everything that could have gone wrong went wrong. The owner never rebuilt, so I don't know if he had insurance. He ended up selling an empty lot. That's why I hired professionals!

Something about this doesn't sound right . . . it gets mighty cold up here from time to time and I have never heard of any FD putting anti-freeze in the water. If the engine is recirculating or moving water there should be no issues. That said . . . the water can and will freeze up afterwards . . . and if someone is not actively recirculating the water in the pump it can freeze . . . or if someone has a hose line and is not actively flowing water (or cracking open the nozzle a bit if the hose line is not being used) then the water in the hose can freeze.

Here are some pics from Bangor . . . temps were sub-zero here for several days. It was miserable just standing there taking pics . . . fighting the fire was not much fun for the guys who were working that fire.

 

[dorkweed]

Something about this doesn't sound right . . . it gets mighty cold up here from time to time and I have never heard of any FD putting anti-freeze in the water. If the engine is recirculating or moving water there should be no issues. That said . . . the water can and will freeze up afterwards . . . and if someone is not actively recirculating the water in the pump it can freeze . . . or if someone has a hose line and is not actively flowing water (or cracking open the nozzle a bit if the hose line is not being used) then the water in the hose can freeze.

Here are some pics from Bangor . . . temps were sub-zero here for several days. It was miserable just standing there taking pics . . . fighting the fire was not much fun for the guys who were working that fire.

I agree FFJ..........as long as water is flowing at that temp, it won't freeze................unless they shut it down for a while and tried starting her back up.

FFJ................would you rather fight a fire in the extreme cold like your pix show, or the extreme heat like much of the country has experienced this year??? I'm not a fireman; but I know a few, and they'll take the cold over the hot

The coldest I've experience is about -35*F actual air temperature.........no wind chill calculation, actual air temp. Spit a hacker on the ground, and you can hear it freeze instantly after touching the ground. Around -75*F you can spit, and it'll freeze before hitting the ground!!

 

[firefighterjake]

I agree FFJ..........as long as water is flowing at that temp, it won't freeze................unless they shut it down for a while and tried starting her back up.

FFJ................would you rather fight a fire in the extreme cold like your pix show, or the extreme heat like much of the country has experienced this year??? I'm not a fireman; but I know a few, and they'll take the cold over the hot

The coldest I've experience is about -35*F actual air temperature.........no wind chill calculation, actual air temp. Spit a hacker on the ground, and you can hear it freeze instantly after touching the ground. Around -75*F you can spit, and it'll freeze before hitting the ground!!

It doesn't matter -- cold or hot . . . it always seems to work out so that the worse fires are always on the hottest, muggiest day in the Summer or the coldest, windiest day in the Winter. Murphy's Law I suppose.

If I had to choose . . . I guess I would go with the hot summer -- equipment is less likely to break down as long as you watch the temps of the equipment . . . and it's a heckuva lot easier dealing with hose that isn't caked with ice and frozen.

 

[HeatsTwice]

Maybe its just me, but I NEVER have work done on my house when I am not there keeping an eye on whoever it is doing the work. Installers/subcontractors/guys who do this type of work are a lot like renters. Its not "their" stuff they are working on so why should they pay attension to detail. This is why I usually do all of the work on my place myself (stove install, tileing, wood floors, roofing, plumbing, electrical). Still there are somethings I must hire out to get done resurfacing driveways for example. But I am always there and the guys doing the work know it. I give them half up front, and the other half after the job has been completed to my satisfaction. Heck I even get out there and work as one of their hired hands (for free) just to get a feel for the skill involved as well as to monitor progression.

 

[BrotherBart]

This one has wandered a long way from scratched paint.

OP's question asked and answered.