help with my harmon xxv keeps shutting off

[HOGG0494]

hi guys and gals.having a problem with my harmon xxv.last night it just shut itself off.now when i try to restart it all the lights come on,it starts dropping pellets and the blower comes on.but after 10-15 seconds all the lights except the power shut off,pellets stop dropping but the blower remains on.this is the 4th year i owned the stove and never had a problem yet.i clean the stove once a week and a complete cleaning(blower cage and empty the metal door in back and clean all piping and temp sensor)once a year.help always appreciated

 

[Mt Bob]

do the motors operate properly in test mode?

 

[HOGG0494]

how do i tell?

 

[Mt Bob]

Look up test mode in your manual,it will describe what should happen

 

[Funnydirt14]

If all the motor come on in test mode they are working. Did you turn the mode control to off and unplug the stove for 30 seconds and replug back in and start stove again?

 

[HOGG0494]

ok.test mode showed everything worked perfect.i have NO blinking status light indicating no problems.unplugged stove for 5 minutes.turned it back on and it started feeding pellets and blower came on but before it ignited it shut itself off.

 

[Mt Bob]

did you happen to see the ignitor glowing?

 

[Funnydirt14]

Light the fire manually with starter gel or hand sanitizer. Or light it with a propane torch. See if it will run without lighting automatic.

 

[Mt Bob]

Light the fire manually with starter gel or hand sanitizer. Or light it with a propane torch. See if it will run without lighting automatic.

BUT flip switch up,so ignitor does not kick in.Is possible ignitor is shorted.

 

[HOGG0494]

ok left it unplugged for 30 minutes.it is running now.will see if it shuts off tonight again

 

[Mt Bob]

ok left it unplugged for 30 minutes.it is running now.will see if it shuts off tonight again

do you run it with ignitor in auto or manual?

 

[HOGG0494]

run it in ignitor manual
well 2 nights now and it seems to be back to normal.not sure what unplugging for 30 minutes did but it worked.thanks all for the quick replies

 

[Bioburner]

Basically a hard reset of the computer. I would test your gaskets as your stove is 4 years old now. I hope you have the stove on a good surge suppressor or a UPS to protect the stoves electronics.