Help with new Enviro P3 stove

[Powergirl]

We just purchased and had installed a new Enviro P3 Red Pellet Stove in our 400 Sq Ft cabin with vaulted ceilings.

I am hoping I might get some help with some issues.

1. When we power the stove on it does it's start up process. 9 times out of 10 I get an E3 error. We then hit the power button again and it redoes the start up process and usually it runs after that. We were told by the dealing/installer that this is normal as it is just not getting up to a high enough temperature. It is not that cold out yet. Only about 0 to -1

it seems a bit weird for such a supposedly high end stove.


2. We had it run overnight on L1 - first night it ran fine - pellets were burning down.
We then turned the stove off. Cleaned out the burn pot, started stove back up. The next morning we got up to check stove again. The burn pot was full of pellets - slow burning but new pellets were just going over the edge because the pot was so full

Again I called the dealer. He stated to not use L1, use Level 2 cause the quality of the pellets were not like they used to be so we are doing that just to say we followed all his instructions

3. On Level 1 and even L2 it does not seem to though out a ton of heat. We are new to pellet stoves so don't know how much heat to expect on each setting. I have read others on the forum say that the little stove throws out tons of heat but they did not say at which level. I must admit you would not want a ton of heat from L1

We have adjusted the damper - pulling it out as we did notice a lazy flame - but have to admit that lazy flame seemed to give a ton more heat on the lower levels of 1 or 2

any help/suggestions would be greatly appreciated

 

[Ssyko]

im not familiar with that stove, but it sounds like your stove needs a bit more air. open the damper up a little at a time (1/8th of an inch) give it 10-15 min in between adjustments. pellet stoves take a little while to fine tune.

 

[Powergirl]

im not familiar with that stove, but it sounds like your stove needs a bit more air. open the damper up a little at a time (1/8th of an inch) give it 10-15 min in between adjustments. pellet stoves take a little while to fine tune.

We have. In fact today we open the damper up all the way. Put the stove on level five. Still seem to have an awful lot of chips Unburnt into the pot

People say they have use this stove to heat a very large building but so far we haven’t really seen any great amount of heat come out.

 

[JRemington]

You either have a combustion air or pellet problem. What pellets are you burning and what is your chimney set up? We sell Enviro and this stove shouldn't be building up pellets. Has the Dealer been out to look at it?

 

[JRemington]

Start the stove with the damper out all the way. After startup turn it all the way up and tell me what it does.

 

[Powergirl]

Start the stove with the damper out all the way. After startup turn it all the way up and tell me what it does.

Ok. Thx. We will try that tonight. The dealer has been out and looked at. He was the one that said oh you might just have to hit power button twice if it goes to E3 and not to use level one. So we did as he said left it on level twoone day it was great then we cleaned it and the next day on level two again the hopper or the burnt pot was full and pellets were overflowing. Will pull the damper all the way out start up the stove and let it run on level five. How long should I leave it on level five for the test


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[JRemington]

I

Ok. Thx. We will try that tonight. The dealer has been out and looked at. He was the one that said oh you might just have to hit power button twice if it goes to E3 and not to use level one. So we did as he said left it on level twoone day it was great then we cleaned it and the next day on level two again the hopper or the burnt pot was full and pellets were overflowing. Will pull the damper all the way out start up the stove and let it run on level five. How long should I leave it on level five for the test


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want to see if the pot is overloading on high. What brand of pellets are you burning and is the chimney going up or straight out the wall only. It seems to me you have low combustion air, really bad pellets or a control board problem.

 

[Powergirl]

I

want to see if the pot is overloading on high. What brand of pellets are you burning and is the chimney going up or straight out the wall only. It seems to me you have low combustion air, really bad pellets or a control board problem.

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[Powergirl]

View attachment 216428



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We use Premium pellets from Vanderhoof (broken link removed to http://www.premiumpellet.com). Same thing happens with Canwick

The air intake goes through the floor of our cabin. The underneath is open. There is enough room for me to crawl under there


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[johneh]

from the manual
3. E3 on LED Display (Proof of Fire Failure) • If a fire is not detected, or if the fire has gone out the display will read E3 because the exhaust temperature is too low causing Exhaust Temperature Sensor’s contacts to open. • Check the hopper for fuel. Auger may need to be primed if stove has run out of pellet or being fired for the first time. • Incorrect air damper setting. - Excessive air may consume the fire too quickly before the next drop of fuel, leaving completely unburned fuel in the burn pot liner. - Insufficient air will cause build up, further restricting the air flow through the Burn Pot Liner. This in turn will cause the fuel to burn cold and very slowly. Fuel may build up and smother the fire. In this case clean the burn pot. (NOTE: unit may require a changes to the vent system or installation of fresh air intake to correct Air to Fuel ratio problems). • Combustion Blower failure. - The Combustion Blower is not turning fast enough to generate the proper vacuum in the fire box. Visual Check – is the blower motor turning. • Check the Exhaust Blower voltage across the blower wires (>=114V on #5 setting and >= 82V on #1 setting). – Replace the Circuit Board if the Voltage reading is less than 82 V. with a line voltage >114 V AC. • Check Vacuum levels in the exhaust channel by bypassing the Vacuum Switch, then remove the Vacuum hose from Vacuum Switch. Check exhaust vacuum readings by placing the open end of the Vacuum Hose on a Magnehelic Gauge (readings must be above .10” WC on low fire). • Poor Quality Fuel – Insufficient energy in the fuel to produce enough heat to keep the stove burning or operational. • Exhaust Temperature Sensor failure. – Bypass the sensor located on Exhaust Blower, if stove now operates properly, the unit may require cleaning or a new sensor. Contact your local dealer for service. • Check the fuse on the circuit board.

Does your stove have an OAK ?
How tight is your home . New construction well sealed Or Older leaky windows doors ?

 

[Powergirl]

from the manual
3. E3 on LED Display (Proof of Fire Failure) • If a fire is not detected, or if the fire has gone out the display will read E3 because the exhaust temperature is too low causing Exhaust Temperature Sensor’s contacts to open. • Check the hopper for fuel. Auger may need to be primed if stove has run out of pellet or being fired for the first time. • Incorrect air damper setting. - Excessive air may consume the fire too quickly before the next drop of fuel, leaving completely unburned fuel in the burn pot liner. - Insufficient air will cause build up, further restricting the air flow through the Burn Pot Liner. This in turn will cause the fuel to burn cold and very slowly. Fuel may build up and smother the fire. In this case clean the burn pot. (NOTE: unit may require a changes to the vent system or installation of fresh air intake to correct Air to Fuel ratio problems). • Combustion Blower failure. - The Combustion Blower is not turning fast enough to generate the proper vacuum in the fire box. Visual Check – is the blower motor turning. • Check the Exhaust Blower voltage across the blower wires (>=114V on #5 setting and >= 82V on #1 setting). – Replace the Circuit Board if the Voltage reading is less than 82 V. with a line voltage >114 V AC. • Check Vacuum levels in the exhaust channel by bypassing the Vacuum Switch, then remove the Vacuum hose from Vacuum Switch. Check exhaust vacuum readings by placing the open end of the Vacuum Hose on a Magnehelic Gauge (readings must be above .10” WC on low fire). • Poor Quality Fuel – Insufficient energy in the fuel to produce enough heat to keep the stove burning or operational. • Exhaust Temperature Sensor failure. – Bypass the sensor located on Exhaust Blower, if stove now operates properly, the unit may require cleaning or a new sensor. Contact your local dealer for service. • Check the fuse on the circuit board.

Does your stove have an OAK ?
How tight is your home . New construction well sealed Or Older leaky windows doors ?

The log cabin is old but we just had new windows and doors put in. I am not sure what an Oak is

We saw that in the manual. We have adjusted damper. I have called the company we bought it from.

I don’t think they used a gauge to set up. I don’t want to fiddle with the insides if on warranty

Gonna try to get him back as this is on warranty. Just frustrating when you go with a high end item and have issues

Will try the high setting though


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[Mt Bob]

Check your sticker for the production date.They had some problems with the early control boards.There is an adjustment in the programming for the combustion blower.Seems to me these units have had a flue problem,and I see 3-90 elbows in your install.Did the dealer check it with a gauge?Also,there are voltage tests the dealer can do on the motor system.Might be possible to install a different impeller on the combustion blower if draft cannot be fixed.

 

[Powergirl]

Check your sticker for the production date.They had some problems with the early control boards.There is an adjustment in the programming for the combustion blower.Seems to me these units have had a flue problem,and I see 3-90 elbows in your install.Did the dealer check it with a gauge?Also,there are voltage tests the dealer can do on the motor system.Might be possible to install a different impeller on the combustion blower if draft cannot be fixed.

Thx. Will try to find sticker

I don’t think the dealer checked it with a gauge.


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[Ssyko]

2- 45's instead of the upper T

 

[Powergirl]

2- 45's instead of the upper T

That I would have to deal with the dealer/installer on.




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[Powergirl]

Start the stove with the damper out all the way. After startup turn it all the way up and tell me what it does.

Ok. We have cleaned out stove and started up putting it on level 5. Will let it run and see what happens
Attaching photos in order (how it was with the overflow to clean). Also pic showing damper all the way out. The two marks are where we did test settings as it was installed and left with damper all the way in

We will see what happens

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[johneh]

From the look of that burn pot there is not enough air being drawn throw it .
Is the door tight fitting ? Is the ash pan door tight ? I would also remove that
flex line and see if it is plugged in the stove or the line . Start the fire and see
if it burns better with out the OAK ( Outside Air Kit ) open a window a little

 

[JRemington]

Ok. We have cleaned out stove and started up putting it on level 5. Will let it run and see what happens
Attaching photos in order (how it was with the overflow to clean). Also pic showing damper all the way out. The two marks are where we did test settings as it was installed and left with damper all the way in

We will see what happensView attachment 216491View attachment 216492View attachment 216473View attachment 216474View attachment 216475View attachment 216476View attachment 216477View attachment 216478View attachment 216479View attachment 216480View attachment 216481View attachment 216482View attachment 216483View attachment 216484View attachment 216485View attachment 216486View attachment 216487View attachment 216488View attachment 216489View attachment 216490


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How is it running now? Are you saying that the damper was all the way in when you bought it?

 

[Powergirl]

How is it running now? Are you saying that the damper was all the way in when you bought it?

It is running ok Did not have to hit the button twice, it did not go to E3. The flame is quite high and good and so far we don’t seem to have a build up of pallets but it’s only been running for about 45 minutes. And it seems to do it after a day or two. The damper was not all the way in it without about half an inch when we bought it or it was set half an inch out by the installer


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[JRemington]

I just noticed something else. On the front corners of the burnpot there is a square hole. There are ears on the burnpot that go into those holes. Slide the burnpot forward until the ears drop into those holes. The igniter and combust tube are in way to far.

 

[Powergirl]

I just noticed something else. On the front corners of the burnpot there is a square hole. There are ears on the burnpot that go into those holes. Slide the burnpot forward until the ears drop into those holes. The igniter and combust tube are in way to far.

Sorry. Not sure what you mean.

Which picture




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[Ssyko]

15th photo from the top. see the square holes, the corners of the burn pot go in the holes.

 

[Powergirl]

15th photo from the top. see the square holes, the corners of the burn pot go in the holes.

So those little edges are supposed to fit into that little square hole area. Thanks we will try that the things you learn



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[Powergirl]

Sorry. Not sure what you mean.

Which picture




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So we Ran it on level five For about three hours. It had a good flame, however the burn pot is now full. We will try again tomorrow we will clean it all out and we will make sure the burn pot is out a bit and fitting in those holes and see what happens


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[Mt Bob]

Does the smaller pellet flue pie go all the way up above roof,or did they just end it part way up?I would like to see magnehelic gauge readings,bet they are low.