Help with new Enviro P3 stove

Powergirl Posted By Powergirl, Nov 18, 2017 at 4:50 PM

  1. Powergirl

    Powergirl
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    Thank you. We will try that and I will let the dealer know on Monday the items that we have done I’m sorry to sound stupid but what is WCI pressure


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  2. bob bare

    bob bare
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    Water column pressure,just another way to say draft readings,you remember,using a gauge when installing the stove.
     
  3. Powergirl

    Powergirl
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    I do not believe the installer used a gauge when he installed the stove. He just turned it on had it fire up and then that was it and since it was fall and not cold we never had the stove running at all


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  4. bob bare

    bob bare
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    The vacuum created by the combustion blower is an important part of proper burning,and part of your problems,cannot believe dealer did not check it.
     
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  5. bob bare

    bob bare
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    Also,do not be shy about showing this forum to your installer,or the stove manufacturer.The manufacturers sometimes will follow these forums,for feedback.
     
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  6. Powergirl

    Powergirl
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    I don’t believe he did As I asked him the last time if he could come up with a magnehelic gauge to check and he did not mention it.

    I did check to see when it was made but the only sticker on the back says made in Canada




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  7. Powergirl

    Powergirl
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    Thanks everyone you guys have been great. We will look to adjust the auger and the combustion tomorrow and go from there and yes I will be emailing our installer to let him know the items that we have discussed and ride. Frustrating after spending $700 for installation and 3500 for the stove


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  8. bob bare

    bob bare
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    Page 36 in your manual is what it looks like,may be inside a stove cover,If does not have one,return stove.
     
  9. bob bare

    bob bare
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    When they are running properly,they are great stoves.
     
  10. Powergirl

    Powergirl
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    Interesting. I am pretty sure he didn’t fill that out. The only thing I received from him filled out with the solid fuel heating questionnaire basically our WETT inspection


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  11. Powergirl

    Powergirl
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    Looks like I definitely will have to get that for warranty


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  12. bob bare

    bob bare
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    GO GIRL! :)
     
  13. Powergirl

    Powergirl
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    I am in the middle of a banking system conversion and I really don’t have time to deal with this this is why I hire professionals, sigh thanks again everyone we will continue on with the fight. Thank goodness it’s not actually cold yet


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  14. Powergirl

    Powergirl
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    Yep got my manual in front of me see my installation datasheet completely empty


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  15. bob bare

    bob bare
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    And,a sticker looking just like that is to be attached to your stove.Have the dealer remove the proper panel and show it to you,he will have to to get the serial number.
     
  16. Powergirl

    Powergirl
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    Thanks. We have looked at all of the panels, inside them that data sheet is nowhere. Something else I will be emailing the dealer about


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  17. Powergirl

    Powergirl
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    I have tried to contact in Enviro directly but they don’t have any contact number unless you are a dealer on their website

    I will start with my delivery again first then go from there


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  18. bob bare

    bob bare
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    You can use"request a call" on their website,I understand why they use such a system.If that fails,call The Fireplace Center,in Kalispell,they have an excellent reputation,and will help,at least with getting you in touch.
     
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  19. JRemington

    JRemington
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    We have an M55cast burning in our showroom and get a 50 percent burn credit in February. At that time it's going home with me. It's my favorite of all our stoves. We recently sold a Max and that puts off a lot of heat. We only carry Enviro and Kozi.
     
  20. bob bare

    bob bare
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    Nice
     
  21. JRemington

    JRemington
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    They can't do anything more than we have. It's your Dealers responsibility to get this right. If he does what we suggested he will get to the bottom of this. This stove should never overflow the burnpot unless you don't dump the pot for a week. I've seen them keep burning with the pot full of ash. I have the auger cycles in my desk at work if he doesn't have them.
     
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  22. JRemington

    JRemington
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    The newer Enviro stoves should have date of Man and serial number either under the hopper lid or on the back of the stove. I had one Distributor send us some with 2014 build dates. If this is the case with yours it may not have the updated control board and that may be the problem
     
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  23. Powergirl

    Powergirl
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    We will take another look. We have not seen any sticker on the hopper door or on the back but the purchase invoice does show a serial number.




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  24. Powergirl

    Powergirl
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    If you wouldn’t mind sending me the auger cycles that would be great. If you’re able to email them to me you could email them to lhaworth@integriscu.ca


    I appreciate all the help you guys have given me. At least I have some stuff to talk with the dealer about. A little bit of information to help me when I’m chatting with him. Have a great night everyone


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  25. JRemington

    JRemington
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    The board for that stove should have the number C-11652 on it. His other stoves other than the M55 will work as a test board. Before this is over you'll know more than they do.
     

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