I've been reading here about all the frustration of people who ordered in May/June like I did and never got their pellets and are waiting for refund from pelletsdirect.com and newenglandpelletllc.com and are scrambling now for other pellets and getting stuck paying higher prices. Then I'm reading about people who had this happen before and had to get the attorney general involved to get their money back. And then people who say anyone who is scrambling for pellets now should have bought them early when a lot of us tried and thought we'd have our pellets by JULY but couldn't get them. I agree with everyone who says they only want to pay for what they can get their hands on, but even as I speak we now wait for delivery from pelletsales.com and are buying pellets here and there in quantities of 10 bags. We also spoke with a small dealer who says the big internet pellet dealers are taking up all the pellets and he hasn't been able to get any and is having to order them from very far away and when they come will be selling them for $7-$8/bag. We do not however have a pickup truck and we don't have a close by dealer who we could do multiple trips to. It would be an hour each way at least to do multiple trips and I'm not sure if my Forester is rated to carry a ton at a time. The folks we bought the stove from only sell one bag at a time and don't deliver pellets. We would prefer to pick up ourselves. Are people renting UHaul vans? That would cost more than the delivery charge for a lot of local business. All of these online sales organizations require money up front before delivery. What else can we do?