Well it’s happened again. Ordered a pellet insert around the 1st of November. Customer gave me 1/2 down. Called distributor asked what ETA was on the unit. They told me mid December. I told my customer Mid January. Well guess what, it’s the middle of freakin January and now they don’t think the stove will be to their warehouse until the 27th. What a bunch of crap I am so mad right now. What is the big deal with giving an accurate lead time on a product. Seems like simple math to me. (x amount of stoves on order divided by the number of stoves made per day + adequate shipping time= an accurate lead time) What is so freakin hard here! All I want is to beable to tell my customer something and have it be so. If it’s going to be Jan. 2008 tell me, then I can tell my customer then everyone is happy and no one has lied. If there are any industry folks here who can give me some insight on how a lead time can be 1 1/2+ months off then please enlighten me.