They sent out a damn fool to do the work and now they don't want to acknowledge the damages? Get it documented and have a reputable shop replace the liner and fix the baffle. Have a lawyer present them with the bill. Then take them to court.
So glad this has turned out good....so far. It is not over with until the installer gets paid for redoing what has been undone. Had the owner not signed the paper and agreed, I'd have went straight to an attorney and not small claims court. Not sure what the limit is on small claims now but doubt it would be enough to pay for reinstalling the liner and fixing the stove. So, keep the attorney in mind just in case. As stated, it is not over with yet and won't be until the job is done tomorrow and the money is in the pocket. Good luck.
And why on earth is he cleaning the chimney so often? Also, if you just checked and it was okay, why did he call the sweep? Sounds very odd.
It's great to hear that all ended up well. Maybe get a couple electric space heaters to keep Larry warm while waiting for heat to return?
The moral of the story - don't F*** with Larry (or Pete)
+1!
I do hope it all gets worked out. A good dealer makes all the difference.
HAHA!took a couple of hours to get the old one out and made an enormous mess because it was beat to heck after that medieval mace on a spindle went through it. Larry says it went well overall and he found a new dealer too.
Pete
We use essential cookies to make this site work, and optional cookies to enhance your experience.