Kuma Cascade LE - Heat output / Liner questions

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skooma

New Member
Nov 12, 2025
1
Pennsylvania
Hi,

I had a Kuma Cascade LE insert installed into a masonry fireplace recently and have been a little concerned by the heat output of it and the install. For reference, the room I'm trying to heat is only 650sqft but has a 16ft tall ceiling with an open loft area above. There is a bedroom attached through a corridor and a stairwell leading to the ground floor of the home which is unfinished. With this stove being rated for 2800sqft, I assumed it would be cooking us out of the house. The house has a lot of older windows and with the floor below the stove being unfinished, there's probably a lot of heat loss, but I figured this large stove could keep up.

I have a 9x13" terracotta chimney that's about 25' tall but they were only able to fit a 5.5" liner for some reason. And they ended up not insulating the liner because they said it was too tight. The Kuma manual says you must have at least a 6" insulated liner, so I'm not too happy about that. But I don't have any puffbacks of smoke as long as I open the damper and bypass, so I'm not sure if that's a serious issue I should bring up to the seller or not. I saw mention of the solid insulated oval liners in another thread, and I'm wondering why they didn't use that instead.

It's been getting down to 30*F overnight here and 50*F during the day, and I've been running this stove between 400*F and 650*F all day long, with wood around 18% moisture. I've been getting around 6-8 hours of burn time with a full load burning mostly oak and ash and the indoor temp in the room with the stove struggles to get up to 70*F, and on overnight burns it drops to 63*F, and there will be a nice bed of coals with the stove around 300-350*F, so I can just throw some wood in and it starts back up.

My questions is whether this is expected from an insert like this? I grew up with a Hearthstone freestander that would radiate so much heat that you can't stand near it, but with this insert and the fan on max speed (which is very loud, so I usually keep it around medium) I don't feel like I'm getting much heat out of it. I do plan on installing a ceiling fan in my loft area to help bring some of the warm air back down so maybe that will help. I also currently don't have a surround installed, and have the stove pulled out as much as possible, since I wanted to get more radiant heat out of it. But the top and sides of the stove stay below 250*F all the time so that's probably not doing as much as I had hoped.
 
The issue sounds like it could be more of a heat loss situation than a stove issue. The cubic footage being heated is more important than the sq fig. What are the walls? Are they well-insulated, stud construction or uninsulated cement?

A common source of low heat complaints in stoves is the wood. In order to get maximum output, the wood must be fully seasoned, ideally in the 15-18% mc range. Has it been properly tested for moisture content?

The liner installers took an easy out. This may have been because of trying to keep their bid competitive. Were they told the liner must be insulated? This is more of a code requirement, but also a safety issue. A too cool flue is going to build up creosote from the condensation of flue gases.