When my insert and liner were installed last fall, everything looked nice a neat. I removed the faceplate today to make a block-off template to find the stove adapter collar is no long sitting normal to the stove surface. The RTV has deteriorated and fallen off as well. After lighting some incense sticks and putting them in the stove ( closing the door ) I eventually saw wisps of smoke above the stove adapter. I am debating fixing this myself or calling the installer back. I think the liner may have expanded and pushed itself out of line. There are some some bends to get up the damper and out to the chimney so there is considerable force on the liner.