I bought a new summer heat pellet stove and installed it myself. The first time I used it worked great for about an hour. Then it said loss vacuum shutting down. I let it shut all the way down and started it again. It worked until the fan came on and it said loss vacuum shutting down again. The next morning I started it again and it worked great for about an hour and a half and said loss vacuum shutting down. Any one have any ideas what is going on with this stove? technical support is not much help.
LOSS VACUUM SUMMER HEAT PELLET STOVE
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Ssyko
Minister of Fire
Summer heat, which model? Check the vacuum hoses for cracks or the ends split Check the vac port just to the right of the burn pot on the firebox wall. Use a toothpick and make sure it doesn’t have ash or something in it. Englanders like to be clean. Give the stove a good cleaning. Fire box, burn pot, passages back to the convection blower. Then ensure your vent is clean to the top. 90% of the issues are cleanliness
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So I cleaned out the vac. port and it will burn for a about 2 hours then shut down loss of vacuum again. Not sure what is going on with this thing. This has happen twice today. Any ideas?
Ssyko
Minister of Fire
What is the error code is the stove showing? Is this stove brand new? What is your vent pipe configuration?
It says loss of vacuum shutting down. it does not have error codes. It is a brand new stove. My vent pipe goes straight through the wall to the exterior. My pipe goes through the wall and goes at a 90 then straight up about 3'.
Ssyko
Minister of Fire
With it being a brand new stove, i would call englander and they will talk you through the troubleshooting process.
Ssyko
Minister of Fire
So not it was not windy at all. And I cleaned the air hole by the burn pot last night and it burned like crazy. Then I went to light it this morning and it said failed loss of vacuum. This is confusing me.
Ssyko
Minister of Fire
Thank you, I will try again with them in the morning. they have been no help as of yet.
Ssyko
Minister of Fire
Ive had my doubts lately too. I ordered parts and they keep sending me the wrong thing, 2 times now. They used to have awesome tech help but it is the season.
So I called them today and they had no idea at all. They have never had this problem before. So I took the hose off at the vacuum switch and blew it out. It’s now working great. Just soup I know.
Ssyko
Minister of Fire
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