OK- not sure what to do at this point. Things just got real
REAL tonight!
I thought by drilling the holes in the burner tubes (as suggested by others and my dealer) would help with the ignition problems and I was convinced by doing so, it cured this "explosion" problem I was having. Outside temps are in the 30s tonight, wife fired up the fireplace and screamed along with a very loud boom from the other end of the house. I rushed in there to find her shaking while the doors on the fireplace were blown open due to the explosion she witnessed. She said it took a long time to ignite after she powered on. So, I stood off to the side and pressed the power button to see for myself.
KA- BOOM! The doors (over the glass) blew open and the 2" wide wire mesh cover at the very top, that's held on magnetically, blew completely off and slid down.
Needless to say, at this point, she wants this thing out of our house immediately! And I can't say I disagree!
OMG, it's like setting off a boom in your living room!
Mendota will not address, acknowledge or fix this problem. Through the dealer or otherwise! No help, no where. THIS apparently is MY problem, the home owner, to deal with!! Unfortunately, IT APPEARS I'M NOT THE ONLY ONE!
I should not have to rebuild/reinstall/correct/swap out orifices' or drill anything anywhere to make this Mendota fireplace work properly. I do not recommend ANYONE to install a MENDOTA fireplace of
any kind, specifically using LP gas, until Mendota acknowledges and addresses this problem.
Beware- Mendota fireplaces on LP will explode! They are dangerous and life threatening!
Due to my families safety, and as a precautionary measure to not burn down our lovely home, I will be removing this fireplace entirely. The cost will be substantial as it is stoned inplace. The cost of this so called "premium" fireplace, will be our loss (thanks for the quality assurance Mendota!). I would rather have my family than this potential, life threatening device, Mendota has created to install in our homes.
Not sure what it's going to take for this company to resolve their issues or acknowledge their problems. Loss of life I'm sure will get there attention, but it wont be from my family.
SHAME SHAME SHAME ON YOU MENDOTA! I hope you have a good lawyer on retainer, because you have a devastating disaster waiting to happen! Contact me if you want to make this straight! But, at this point, I seriously doubt I'll hear from you! Pity!
Dbr549