I have a 4 year old house well built chalet style home with loft and replaced a useless gas fire place with a quad mt Vernon insert. Now I'm not looking to heat my whole house (2000 sq feet total) but keep the front room warmer since it has 17 ft ceiling and the front room is 26x16. I understand heat rises, and have a nice hunter fan above the fire place, and a little heat will go into the loft but after installing this I can can't even get this room above 70, when I Bought this they said it's the biggest insert quad makes and I wanted the biggest and best I could buy due to the fact it's a focal point of my house and every one said how it will "roast me out". Quad says 1,300 - 2,900 sq ft. Can be heated by this stove and I use premium pellets, high btu and low ash. I have checked the thermostat and every thing looks right, and is on high heat, soft wood, 80 degrees manual and can't get this room above 70 with the ceiling fan on and 65 with no fan on. Hoping some one can help I'm just very upset on speeding 5 grand to not have this room any warmer then the forced hot air I use to use...... Thanks Shane