Natures Comfort

miodick Posted By miodick, Apr 17, 2018 at 9:20 AM

  1. miodick

    miodick
    New Member 2.
    NULL
    

    Apr 17, 2018
    1
    0
    Loc:
    Hartland, Michigan
    I am very disappointed with Natures Comfort, I have a NCB 250 that has a big hole rusted through the firebox and they have done nothing to help with the problem. I have had this six years now and as far as I am concerned it is now junk because it cannot be used. I have emailed them a few times and called them and they gave me a number to call about "warrantee" but have yet to hear from anybody other than a robot email when I called. It has bee two weeks and NOTHING! I sure as hell could never recommend this company to anybody as far as I am concerned they do not care about their customers or their product once it leaves their doors.
     
  2. E Yoder

    E Yoder
    Member 2.
    NULL
    

    Jan 27, 2017
    182
    25
    Loc:
    Floyd, VA
    I'm sorry to hear about your problem. Do you have a dealer that can help get you up and running? Sometimes someone local with connections can really speed things up.
     
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