EDIT: the part that broke, once put back in allows the pellets to be fed! (It was called the hopper switch) Can we jb weld the thing back on?
We Still dont know what the part in the second pic is?
Hi I have the Quadra Fire Santa Fe. We installed it according to the instructions, set up the piping, the thermostat, and bought pellets. When installing we accidentally broke a hinge that holds the lid on. I am posting a picture of that piece. Also we have an extra part and a rubber gasket, but cant figure out what it does. I am posting that picture as well. We followed the instructions but the auger isnt making any noise and not feeding the pellets. We tried putting some pellets into the firebox since it wasnt feeding (even after pressing the reset button multiple times) and got fire. We also got a bunch of smoke coming out of the front vents. So now we can't keep a fire going because the pellets aren't being fed, and it smokes a bunch out the front vent. A little bit of smoke comes out the piping as well.
We Still dont know what the part in the second pic is?
Hi I have the Quadra Fire Santa Fe. We installed it according to the instructions, set up the piping, the thermostat, and bought pellets. When installing we accidentally broke a hinge that holds the lid on. I am posting a picture of that piece. Also we have an extra part and a rubber gasket, but cant figure out what it does. I am posting that picture as well. We followed the instructions but the auger isnt making any noise and not feeding the pellets. We tried putting some pellets into the firebox since it wasnt feeding (even after pressing the reset button multiple times) and got fire. We also got a bunch of smoke coming out of the front vents. So now we can't keep a fire going because the pellets aren't being fed, and it smokes a bunch out the front vent. A little bit of smoke comes out the piping as well.