I'm new to this forum and to buying pellets. Back in May I placed a phone order with New England Pellet LLC in Suffield, CT for $205 per ton delivered. I gave the lady I talked to my credit card number and address. I never received a confirmation in the mail as promised. I've had a hard time contacting anyone on the phone who can confirm that my order is in the works. Has anyone else out there received a confirmation of their order or received their pellets yet? I don't have a warm fuzzy feeling that my order is really going to be delivered.