Hi and Hello to all!
First time posting here. I just received and had my new E2 installed last Friday (love it), but I have a few questions.
1. The hopper is suppose to hold up to 47lbs, but even when it stops (unit is empty) I can not get a whole bag into the hopper. Am I missing something? Does the auger hold a few pounds?
2. I notice alot of ash along the top of the glass (light in color, gray, brown), but the unit does not smoke and appears to be running fine. There is little or no ash in the clean out pan. Is this normal?
Current pellets - Walmart brand (I know not the best ), have better ones coming.
Thanks!
Signed new pellet stove owner!
-Roy
First time posting here. I just received and had my new E2 installed last Friday (love it), but I have a few questions.
1. The hopper is suppose to hold up to 47lbs, but even when it stops (unit is empty) I can not get a whole bag into the hopper. Am I missing something? Does the auger hold a few pounds?
2. I notice alot of ash along the top of the glass (light in color, gray, brown), but the unit does not smoke and appears to be running fine. There is little or no ash in the clean out pan. Is this normal?
Current pellets - Walmart brand (I know not the best ), have better ones coming.
Thanks!
Signed new pellet stove owner!
-Roy