hemlock said:BeGreen said:raybonz said:There are many here that heat with wood exclusively and they would disagree with that slow response as would I... Sorry but this a heater not a radio that you can live without.. My 2 cents..
Ray
There is nothing shown in this thread that would prevented the use of the stove while the issue was being considered for warranty repair. The area of the welds was not mission critical. If you are expecting instant service from any dealer in the heart of the heating season, you are not understanding how busy these people are at that time.
True - the stove was not un-useable. The welds are internal, and did not compromise the overall safety of the stove.
As long as the stove was safe to use I can agree with the response time.. If unusable that would be a different story because this is really not a luxury item in my opinion.. I look at the stove the same way as a furnace even more so if this were my only heat source..
Ray