pellets going everywhere

[Badpelletstove]

pellet stove pellets are going in firebox and everywhere outside the firebox. Had it serviced it was fine until it was serviced guy put in a thermocouple. He doesn't know why it's doing this. I'm cleaning it out daily

 

[Ssyko]

What kind of stove?

 

[Badpelletstove]

It is a heatilator ps50 I knew I should have put that in

What kind of stove?

 

[Ssyko]

here is your manual http://downloads.hearthnhome.com/installManuals/7058_206.PDF

check out pg 10 feed rate control lever in the hopper is probably wide open.

 

[Badpelletstove]

It is at the lowest setting it was running fine until the service guy came and put in that thermocouple. Service guy said he had no idea why it was doing it. Service guy took out the baffles and cleaned them also. I emailed heatilator and they said to check control box but it hasnt been changed. Been on the internet looking for answers

 

[Ssyko]

I think heatilator meant the the problem may be your control board has failed. Did your service guy unplug the stove when he changed out the thermocouple? damper open enough? change brands of pellets?

 

[Badpelletstove]

Thanks don't know if he unplugged it or not damper is fine hubby used to take care pellet stove he passed so take it apart and watch the blinks?

 

[Ssyko]

Sorry for your loss . I think maybe a new service guy needs to look at it. If the damper is set the same and feed rod is the same. A cleaning and thermocouple change wouldnt over feed

 

[Badpelletstove]

thanks I agree new service guy maybe I can talk my brother into looking at it tomorrow thanks again

 

[Badpelletstove]

well my pellets stove is fixed service guy came back and moved he thermocouple as pellets were hitting it and causing the grief hooray