First timer. I look forward to learning and participating in the forum. I also appreciate the time of all contributors.
I wont give you the sob story of how I believe I was mislead on the install of the True North TN20 insert. I've attached pictures to hopefully get some help ensuring my family remains safe, that I can fix it properly if it needs it, and it meets Pierce County, Washington code. I'm not currently using it. I put the black plastic bag under the rain cap to keep any snow or rain out until I can properly secure it.
I've used the stove for two years now. I clean it mid season and at the end of the season using a chimney brush that attaches to my drill. Our furnace broke so I used it as the primary heat source for two years. Once we were able to get a new furnace I've been using it as supplemental heat. With it not running 24/7 I started getting smoke coming from the bottom of the insert out of the air control area until the fire became hot enough. I also noticed it had a significant cold draft coming from the the insert cover into the house. When I took the front cover off I noticed there wasn't any insulation going up. When I took the rain cap off I also noticed the liner wasn't insulated and that there wasn't any insulation up top, along with the cap not being sealed to the chimney which was allowing a significant amount of heat to escape. With not have much experience in this area I tried to get a couple companies out here to look at it but the soonest someone can come out is MAR!
Once again I appreciate any help or ideas to give me piece of mind that I'm not endangering my family or the house.
Thanks,
Jesse
![[Hearth.com] Potential poor True North TN20 wood stove insert install. [Hearth.com] Potential poor True North TN20 wood stove insert install.](https://www.hearth.com/talk/data/attachments/288/288539-c1a31e4b8edb9e1c898b76ad9d8e9407.jpg?hash=mx089oCCWD)
I wont give you the sob story of how I believe I was mislead on the install of the True North TN20 insert. I've attached pictures to hopefully get some help ensuring my family remains safe, that I can fix it properly if it needs it, and it meets Pierce County, Washington code. I'm not currently using it. I put the black plastic bag under the rain cap to keep any snow or rain out until I can properly secure it.
I've used the stove for two years now. I clean it mid season and at the end of the season using a chimney brush that attaches to my drill. Our furnace broke so I used it as the primary heat source for two years. Once we were able to get a new furnace I've been using it as supplemental heat. With it not running 24/7 I started getting smoke coming from the bottom of the insert out of the air control area until the fire became hot enough. I also noticed it had a significant cold draft coming from the the insert cover into the house. When I took the front cover off I noticed there wasn't any insulation going up. When I took the rain cap off I also noticed the liner wasn't insulated and that there wasn't any insulation up top, along with the cap not being sealed to the chimney which was allowing a significant amount of heat to escape. With not have much experience in this area I tried to get a couple companies out here to look at it but the soonest someone can come out is MAR!
Once again I appreciate any help or ideas to give me piece of mind that I'm not endangering my family or the house.
Thanks,
Jesse
![[Hearth.com] Potential poor True North TN20 wood stove insert install. [Hearth.com] Potential poor True North TN20 wood stove insert install.](https://www.hearth.com/talk/data/attachments/288/288519-c89de3e01e3bfa41ed66dff0ef4ef56b.jpg?hash=q82s5Tu-J5)
![[Hearth.com] Potential poor True North TN20 wood stove insert install. [Hearth.com] Potential poor True North TN20 wood stove insert install.](https://www.hearth.com/talk/data/attachments/288/288520-d99487b16eb767bc633c43871666feaf.jpg?hash=AF8B5p7t1J)
![[Hearth.com] Potential poor True North TN20 wood stove insert install. [Hearth.com] Potential poor True North TN20 wood stove insert install.](https://www.hearth.com/talk/data/attachments/288/288521-8498b38c6733bf4243d17ec256643c2b.jpg?hash=oWg1vkvMbY)
![[Hearth.com] Potential poor True North TN20 wood stove insert install. [Hearth.com] Potential poor True North TN20 wood stove insert install.](https://www.hearth.com/talk/data/attachments/288/288522-efc4a1a71ee3dcf24dff3d1218756c84.jpg?hash=ZS3MoRwmoy)
![[Hearth.com] Potential poor True North TN20 wood stove insert install. [Hearth.com] Potential poor True North TN20 wood stove insert install.](https://www.hearth.com/talk/data/attachments/288/288523-c692b47433ae2c066546532d5bb2e749.jpg?hash=tzlBIkEId4)
![[Hearth.com] Potential poor True North TN20 wood stove insert install. [Hearth.com] Potential poor True North TN20 wood stove insert install.](https://www.hearth.com/talk/data/attachments/288/288524-ee78dacc45e0cbac757ad2a134c1c40b.jpg?hash=3fyyQK25Pj)
![[Hearth.com] Potential poor True North TN20 wood stove insert install. [Hearth.com] Potential poor True North TN20 wood stove insert install.](https://www.hearth.com/talk/data/attachments/288/288525-ff3200446919d4a1373426dc41eeee8b.jpg?hash=PMugYx0zcQ)
![[Hearth.com] Potential poor True North TN20 wood stove insert install. [Hearth.com] Potential poor True North TN20 wood stove insert install.](https://www.hearth.com/talk/data/attachments/288/288526-9259ff71abb2ecaeabac83514c378570.jpg?hash=3GcqJXToMw)
![[Hearth.com] Potential poor True North TN20 wood stove insert install. [Hearth.com] Potential poor True North TN20 wood stove insert install.](https://www.hearth.com/talk/data/attachments/288/288527-d9d175b305ae2cf2f525dc75314d8f1c.jpg?hash=1E9L9A0hnw)
![[Hearth.com] Potential poor True North TN20 wood stove insert install. [Hearth.com] Potential poor True North TN20 wood stove insert install.](https://www.hearth.com/talk/data/attachments/288/288528-c1a31e4b8edb9e1c898b76ad9d8e9407.jpg?hash=mx089oCCWD)
![[Hearth.com] Potential poor True North TN20 wood stove insert install. [Hearth.com] Potential poor True North TN20 wood stove insert install.](https://www.hearth.com/talk/data/attachments/288/288529-c89de3e01e3bfa41ed66dff0ef4ef56b.jpg?hash=q82s5Tu-J5)
![[Hearth.com] Potential poor True North TN20 wood stove insert install. [Hearth.com] Potential poor True North TN20 wood stove insert install.](https://www.hearth.com/talk/data/attachments/288/288530-56c335c75fbd950b85b9cd40b207e4ee.jpg?hash=z8eDwAPQaj)
![[Hearth.com] Potential poor True North TN20 wood stove insert install. [Hearth.com] Potential poor True North TN20 wood stove insert install.](https://www.hearth.com/talk/data/attachments/288/288531-d99487b16eb767bc633c43871666feaf.jpg?hash=AF8B5p7t1J)
![[Hearth.com] Potential poor True North TN20 wood stove insert install. [Hearth.com] Potential poor True North TN20 wood stove insert install.](https://www.hearth.com/talk/data/attachments/288/288532-8498b38c6733bf4243d17ec256643c2b.jpg?hash=oWg1vkvMbY)
![[Hearth.com] Potential poor True North TN20 wood stove insert install. [Hearth.com] Potential poor True North TN20 wood stove insert install.](https://www.hearth.com/talk/data/attachments/288/288533-efc4a1a71ee3dcf24dff3d1218756c84.jpg?hash=ZS3MoRwmoy)
![[Hearth.com] Potential poor True North TN20 wood stove insert install. [Hearth.com] Potential poor True North TN20 wood stove insert install.](https://www.hearth.com/talk/data/attachments/288/288534-c692b47433ae2c066546532d5bb2e749.jpg?hash=tzlBIkEId4)
![[Hearth.com] Potential poor True North TN20 wood stove insert install. [Hearth.com] Potential poor True North TN20 wood stove insert install.](https://www.hearth.com/talk/data/attachments/288/288535-ee78dacc45e0cbac757ad2a134c1c40b.jpg?hash=3fyyQK25Pj)
![[Hearth.com] Potential poor True North TN20 wood stove insert install. [Hearth.com] Potential poor True North TN20 wood stove insert install.](https://www.hearth.com/talk/data/attachments/288/288536-ff3200446919d4a1373426dc41eeee8b.jpg?hash=PMugYx0zcQ)
![[Hearth.com] Potential poor True North TN20 wood stove insert install. [Hearth.com] Potential poor True North TN20 wood stove insert install.](https://www.hearth.com/talk/data/attachments/288/288537-9259ff71abb2ecaeabac83514c378570.jpg?hash=3GcqJXToMw)
![[Hearth.com] Potential poor True North TN20 wood stove insert install. [Hearth.com] Potential poor True North TN20 wood stove insert install.](https://www.hearth.com/talk/data/attachments/288/288538-d9d175b305ae2cf2f525dc75314d8f1c.jpg?hash=1E9L9A0hnw)
![[Hearth.com] Potential poor True North TN20 wood stove insert install. [Hearth.com] Potential poor True North TN20 wood stove insert install.](https://www.hearth.com/talk/data/attachments/288/288539-c1a31e4b8edb9e1c898b76ad9d8e9407.jpg?hash=mx089oCCWD)