Hi all, I own an Englander 500-I and purchased it just a couple years ago. I went in to do a clean and check on the stove and when I removed my reburn tubes and baffle, I saw that I had broken a piece that mounts to the top of the insert. I contacted Englander and they gave me the replacement part which is referred to as "Top Baffle Insulation". I'm not sure if this piece broke in shipping, during use or when I had it cleaned last year. What I am trying to determine is the purpose and necessity of this part.
Any insight on what this does would help me digest a $200 bill to replace it. Also, could I just reinstall the pieces and continue to use them despite being cracked?
Thank you in advance, my wife, dog and I are eager to get this issue resolved so that we can enjoy the first fire of the year. Its certainly getting to be that time of year along the Ohio River Valley in Southwest Ohio.
Any insight on what this does would help me digest a $200 bill to replace it. Also, could I just reinstall the pieces and continue to use them despite being cracked?
Thank you in advance, my wife, dog and I are eager to get this issue resolved so that we can enjoy the first fire of the year. Its certainly getting to be that time of year along the Ohio River Valley in Southwest Ohio.