Quadra fire santa fe auger doesnt move

[jshelby]

i have done a lot of work on my pellet stove the past 5 years and usually the auger clogs and needs to have the loose stuff removed however it is clean.

I replaced the vacuum a few years ago and did the bypass jumper and it also doesnt have it moving.

It had been over feeding lately up until this morning which is usually when the motor gets seized. I noticed it didnt run out of pellets and just stopped so I cleaned it all out but the motor doesn't move at all. I don't think it is a motor issue and wonder what else I might do just to prove its not the motor?

 

[jshelby]

I was able to find a diagram and bypassed snap disc 2. This allowed the motor to run. I will say this is the worst thing I have ever worked on as I have had to rebuild it about 20x in 5 years due to all the failing parts. Vacuum switch 5x, snap disc 2 4x, snap disc 1 first time, exhaust motor (ugh that was a pain), const auger motor cleaning which during the first 2 years was about every 2 months.

 

[johneh]

Welcome to the forum
I would remove and test the motor
Only way you will know for sure

 

[jshelby]

I already removed it..it was clean...bypassing the snap disc 2 had it working again.

 

[johneh]

Good you found your problem

 

[jshelby]

yes, constant failures with this product seems to be the problem. With today's technology I am really surprised the controller is so poorly designed when this could have been much easier to troubleshoot with a $50 controller and using temperature probes.