Quadrafire 800 won’t start, help.

[TheHankopotomus]

I live in Central Arkansas and pellet stoves aren’t overly popular in our warmer region but my home is primarily heated with a Quadrafire 800. I’m having a hard time finding anyone locally who can/will service the unit.

When I plug it in the blower does it’s 10 minute run like it should but I don’t seem to be getting the command for heat. The reset button won’t “reset” and moving the thermostat does nothing. I’ve used a multimeter to check continuity to the thermostat and have it. I can measure voltages but am unsure what they should be in what position? At the stove I get 2 volts no matter the thermostat position. At the thermostat I get about 330mv to the left “off” and 0mv to the right “on”. Any help would be greatly appreciated. The stove was here when I bought the house and every bit of learning has been from reading the internet or troubleshooting myself.

 

[kappel15]

Try jumping the screws on the stove, the tstat wires go to. Let us know. kap

 

[TheHankopotomus]

Jump it like anything else? One screw to the other with a small wire?

Thanks for the reply, at the fire house today but I’ll give it a shot tomorrow morning when I get home.

 

[kappel15]

Yes. If stove starts, it will tell you you have an issue with either the tstat, or the tstat wires. kap

 

[TheHankopotomus]

Yes. If stove starts, it will tell you you have an issue with either the tstat, or the tstat wires. kap

Hallelujah that worked. Is there anything I can do to clean/service the tstat or just replace it? The wire has continuity.

 

[kappel15]

As cheap as they are, i would just replace the tstat, as long as you are sure the wire is good. Wouldn't hurt to try another pc of tstat wire if you have one. kap