SF3100

[Gcj]

Just want to thank everyone who weighed in concerning my issues with my 4mth old Shelter 3100. I spent hours researching a stove that would work for my home. I thought I found it with this model. I am extremely disappointed with the problems I am having. However, they are paying to have the cracks welded and replacing the side walls that warped.
Thanks again

 

[brenndatomu]

So what is their remedy to keep this from happening again?
How are you going to control the draft?
Will they stand behind the repairs? Specifically the welds...when metal cracks from overheating, it generally does not hold up well to being "repaired"
http://www.engineeringenotes.com/me...teels-causes-and-reclamation-metallurgy/25931

 

[maple1]

Hmmm, yes - what are they doing to try to ensure it doesn't happen again?

Having you remove your pipe damper sure wouldn't be it, that would be worsening the situation.

 

[Mrpelletburner]

Just want to thank everyone who weighed in concerning my issues with my 4mth old Shelter 3100. I spent hours researching a stove that would work for my home. I thought I found it with this model. I am extremely disappointed with the problems I am having. However, they are paying to have the cracks welded and replacing the side walls that warped.
Thanks again

Any chance you can describe your chimney?

Location? Middle of the house or on an outside wall?

Did you have a stainless steal liner installed? If so is it insulated (doesn’t have to be insulated, just asking)

What is the height of the chimney?

Can you post a photo of your stove pipe setup from the rear of the unit to the chimney?

I am asking as these details are only going to help the folks on the forum to help others that own this unit and having the same issue. I have noticed that to many folks show up, ask some great questions, but never report back.

My FC1500 (Fire Chief version of what you have) cracked and I had the option of having the unit welded or replaced. I decided to have the unit replaced as once you have developed a crack, it is the microscopic cracks you do not see and the heat/stress has now permanently changed the characteristics of the firebox.

 

[Mrpelletburner]

Have you looked at the primary air inlets located in the bottom front? Should be 4 or 5 oval inlet holes. At the holes warped or split open?

I have a couple that are warped open, 1 cracked and the whole tube looks rusted.

 

[Mrpelletburner]

Just want to thank everyone who weighed in concerning my issues with my 4mth old Shelter 3100. I spent hours researching a stove that would work for my home. I thought I found it with this model. I am extremely disappointed with the problems I am having. However, they are paying to have the cracks welded and replacing the side walls that warped.
Thanks again

FYI... have them ship all 3 sides and new bolts for the rear panel. I have a new FC1500 sitting here and discovered you have to remove the rear panel in order to remove the side panels.

FWIW the 3 panels cost about $120.

 

[Gcj]

FYI... have them ship all 3 sides and new bolts for the rear panel. I have a new FC1500 sitting here and discovered you have to remove the rear panel in order to remove the side panels.

FWIW the 3 panels cost about $120.

I was told that once I removed them from the tracks I would be able to pull them out diagonally through the door.

 

[Mrpelletburner]

I was told that once I removed them from the tracks I would be able to pull them out diagonally through the door.

That sounds correct.

I was trying to remove them from the new unit to see what is behind them, if anything. Maybe when I have more time, I will remove the back and sides to inspect.

In the end, I wish they had more “how to” videos regarding the unit as their install video is not that great.

 

[Gcj]

Any chance you can describe your chimney?

Location? Middle of the house or on an outside wall?

Did you have a stainless steal liner installed? If so is it insulated (doesn’t have to be insulated, just asking)

What is the height of the chimney?

Can you post a photo of your stove pipe setup from the rear of the unit to the chimney?

I am asking as these details are only going to help the folks on the forum to help others that own this unit and having the same issue. I have noticed that to many folks show up, ask some great questions, but never report back.

My FC1500 (Fire Chief version of what you have) cracked and I had the option of having the unit welded or replaced. I decided to have the unit replaced as once you have developed a crack, it is the microscopic cracks you do not see and the heat/stress has now permanently changed the characteristics of the firebox.

Here are some pictures. I also a HVAC hooked it up to my cold air return.

 

[Mrpelletburner]

Here are some pictures. I also a HVAC hooked it up to my cold air return.

Wow that is one nice install!

I have a cardboard setup that pulls return air from the basement ceiling... yup Mickey Mouse (no duct tape)

 

[Gcj]

Wow that is one nice install!

I have a cardboard setup that pulls return air from the basement ceiling... yup Mickey Mouse (no duct tape)

I wasn't going to do it that way, but I thought it would be more efficient. What a waste!!