Told by whom? A lot of the smoke may be from the RTV or other sources, but you must, must, must get another opinion from a certified installer/sweep or you will never sleep soundly.
Sloppy Install and I am concerned about using the stove.
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It was a rep from the liner company that said the installed was good. I have a company coming out from Homersaver who is certified to look this over. I am hoping he can get me on the "Safe" track here.
I wish you luck. This kind of thing can drive you crazy. Sounds like you're doing the right stuff. Keep at it until YOU are satisfied and sleep well.
Don't be afraid to reference the remarks by the certified installers here on this thread. We consider them experts here and know what they are talking about.
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I hired this company based on how long there were in business and feedback. I really thought I had a company that was looking out for my best interest but it looks like they are just another hack that has been taking advantage of people for years. I did question the T, and they said it was not needed, but a point made here makes it clear why its a must..Thanks for chiming in.!
Thank you!. I will get mine right, but it rally ticks me off to know that this jerk will get to take advantage of someone else, and they may not end up so lucky!
It is not absolutely required. But it is much better to have one. But that is not the biggest issue. The use of screws when screws are not to be used and the lack of insulation on the liner are my big concerns. The rtv will smell horrible but it will burn of and be ok after a few fires. It should not be there but it wont burn your house down. Lack of insulation could.
Thanks for your message. Can you clarify why lack of nsulation could? I have heard lots of info on this, and I would like your feedback. Thanks!
Perhaps the hearth shop hires subcontractors to do the work. This is all too common.
The smoke you were seeing was most likely the new stove and liner off gassing all the oils from manufacturing and the paint curing. Also the silicone...
The smoke you were seeing was most likely the new stove and liner off gassing all the oils from manufacturing and the paint curing. Also the silicone...
I don't have an issue with subs, but the owner was the one who insisted he needed to be on the job to handle my install. It was when he did not show up and could not be reached by his own guys that I started to lose faithi if them.
As for the smoke, the stove had a small fire in it for about 3 hours before the we started to have smoke in the room and garage. It was enough to set off the smoke alarms.
Because unless you have the required clearance between the outside of the chimney and any combustible material you need insulation by code. And in a chimney fire it is possible that you could have enough heat transfer to that combustible material to cause a fire.
Thank you for your reply. The dealer said that we have the required clearances, but then again, this is the same dealer that did the install. We have not called for an inspection yet, but I do not think that will do much good as you can’t see anything.
I can tell you we have a 12 x 12 flu pipe, and I am sure the liner is resting against the wall at some point. Its not clear if that is acceptable or not.
I do have a dealer for Homesaver coming out this week. They are certified so hopefully they can get more sorted.
Yes Iam sure it is but that has nothing to do with the clearance from the outside of the chimney to combustibles.
A new stove will certainly set off the smoke alarms. It'll do it again each time the stove gets hotter than the last time, until it's all cured.
Gotcha..I thought you were talking about the minimum clearance of the pipe which I was told was 1 inch. As for the outside of the chimney, we have no way of telling because its a 35 year old home that has been remolded. I did not know this until the dealers did not show up and I started investigating..IMO, and dealer would insist on this just because we do know and better to be safe than sorry.
That is why we do it always but many stove shops are more interested in making sure they make the sale so they do uninsulated to keep the price down.
Thanks again everyone for your help. We have confirmed all these details and will be getting a new, insulated liner installed Saturday. I sent nice email to the owner of the dealership outlining what we have learned and he swears every which way that everyone else is wrong, and he is right, but can't explain why...lol..Any way, here is is response..It made me laugh!
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Rich you make me laugh. You have until Friday the 14 of October to pay the Balance on your stolen fireplace, The Balance of $ 1400.00 is Due or I WILL send this to collections and sue you in small claims court for the balance due plus attorney and court cost fee's. You have a lot of bad info and you screwed up when you refused to just let me pick up the stove and give you a full refund. You ran my guys off before they could finish the cap, they cut out an opening in the damper to give clearance for the six inch pipe to go thru and sense you were not happy with the way we installed your stove, WHICH BUY THE WAY IS PERFECTLY SAFE, you should have took the refund. So you get who ever you want to install your stove, your option of course and just pay me the balance for the stove and delivery, plus what moron are you talking to about CLEARANCE ? you have a clay flue liner in the middle of a masonry BRICK ----- NONE combustible chimney Rich, I look forward to my day in court with you. Yes Rich brick will not burn how about that.
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Rich you make me laugh. You have until Friday the 14 of October to pay the Balance on your stolen fireplace, The Balance of $ 1400.00 is Due or I WILL send this to collections and sue you in small claims court for the balance due plus attorney and court cost fee's. You have a lot of bad info and you screwed up when you refused to just let me pick up the stove and give you a full refund. You ran my guys off before they could finish the cap, they cut out an opening in the damper to give clearance for the six inch pipe to go thru and sense you were not happy with the way we installed your stove, WHICH BUY THE WAY IS PERFECTLY SAFE, you should have took the refund. So you get who ever you want to install your stove, your option of course and just pay me the balance for the stove and delivery, plus what moron are you talking to about CLEARANCE ? you have a clay flue liner in the middle of a masonry BRICK ----- NONE combustible chimney Rich, I look forward to my day in court with you. Yes Rich brick will not burn how about that.
Hey rich after you get it installed correctly would you give me this guys email? And csia certification number if he has one. Don't give it to me till you get it resolved but I would like to have a few words with him and his csia rep.
Bholler you need some kind of award for being so awesome. Gives excellent advice away for free after taking the time to get enough information to actually give the correct, legal and safe advice. Also sounds like he is going to straighten this hack out. A true big THANKS to you. You helped me and plenty of others avoid a lot of headache and salesmen taking advantage of people who don't know.
If he offered a full refund, why didn't you just take it? I would have loved to have that offer if I was skeptical of shotty work!
He sounds like a jerk..best to be rid of him.
He sounds like a jerk..best to be rid of him.
Because then he would have to get another stove and get it installed at the peak of the season.
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