I have been burning in inserts for years. Had a Country Flame with catalyst that was my favorite but the catalyst required a fair amount of maintenance and cleaning so this time I bought a Clydesdale . Well the Country Flame was a great stove. Mega heat output. Good beefy door with heavy hinges. The Clydesdale looks great and is working fairly good. Couple of problems that might be install related and I want to get some opinions. First the stove was installed about a month ago. I insisted on the smooth stainless steel flue liner. About a 25 foot run on my rancher to the top of the chimney. So with every wood insert I have had, all have been put into an existing fireplace, after the stove was burning for a day or so the thermal mass of the brick and mortar would warm significantly. Not with the Clydesdale. The mass stay cool to the touch even after burning the stove hot for 5 days. Now when the installed the liner they told me I had to use the on liner insulation that attached directly to the liner and is netted on, about an inch or two thick since my flue was 12x12 and would require too much vermiculite to fill it. Was this the proper install? Is the lack of vermiculite fill allowing the heat in the stove mass to go up the chimney rather than heat the brick mass? Prior to having this stove installed I had several fire in the fireplace and the thermal mass definitely warmed very nicely. Any ideas?