My wife and I bought a Vermont Castings Montpelier insert in October and had it installed professionally. We picked the Montpelier due to it's classic design and large glass area. We don't use it as a major heat source but the ambiance is perfect on a cold night while watching hockey on TV (and doing few other things) in Western NY! I know the insert can be a little fussy and I think we have it working very well. We always start up with Fire Starters, using newspaper is not recommended. Well seasoned wood with smaller splits mixed in and cross stacked so it burns great even with the air completely shut down. We run it hot (enough it cooks us out of the family room without the fan) by getting up to temp quickly followed by a slow burn with quite often a nice blue flame. Only issue is a black buildup we keep getting on the far right (hinge) side of the glass that only burns off on a very long burn. I'm constantly cleaning it off. If the rest of the insert is burning itself clean why isn't this one area? Any of you Montpelier owners having the same problem and found a solution?
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