Ventis HE1240 Install Faceplate

[scotsditch]

I have a Ventis HE1240 Insert installed into my fireplace (pictures below.) It has about 3" gap on top and 5" on the sides. The installer said he was coming back with the faceplate, but flaked out. So I'm wondering where I can order the faceplate, how to pick out the correct one, and how to install it. Any tips are greatly appreciated.

 

[begreen]

That's pretty flakey. If you paid for this then they owe you.

There are several Ventis dealers. Rockford is one that is online.

Ventis HEI240 Wood Burning Insert | Wood Burning Insert - Rockford Chimney

The Ventis HEI240 Wood Burning Insert is an ideal choice for updating your efficient fireplace and is able to heat large areas.

www.rockfordchimneysupply.com

Moving the posting to the SBI group.