Bought a new Intrepid from Obadiah online dealer. Got an HVAC guy to hook it up. Two of the gas ports furthest from the gas source do not light on their own. Can light w/ lighter . Same gas line was hooked up to VC Radiance and all worked fine but was to much heat for my space. I discovered this after the HVAC guy left. Adjusting flame makes no difference. Cant see removing glass to hand light LOL every time. Recd this stove end last winter but didnt hook up until now. Please help !