I cleaned out my wood heater insert the other night and there was a layer of brown burnt looking crust about an inch thick on the bottom . it all crumbled away and broke off into chunks as a scraped the bottom out. Was this old burnt wood/ash or an insulating layer built into the heater? Worth noting the previous tenants in the house we bought clearly knew nothing about burning and suspect the didnt clean the chimney and also burnt wet chit wood. Thanks in advance...