Hi. I've been searching online for hrs and cant find anything about my current situation. I hope you guys can help.
About a month ago i had a chimney company install 24" (Vented) gas logs with a g46-24-17 burner pan with variable remote from rh Peterson. After a couple of days. I notice that the logs were turning white as if the dye/paint was burning off.
I called installer who said in all the 38 yrs of business he have never seen this but replaced the logs with no problems. However after turning on the replacement logs for the first time they appear to be turning white again. Contacted manufacturer no help at all. Contacted installer, he is stumped but I actively looking for a solution.
Thanks in advancegor all you guys help.
About a month ago i had a chimney company install 24" (Vented) gas logs with a g46-24-17 burner pan with variable remote from rh Peterson. After a couple of days. I notice that the logs were turning white as if the dye/paint was burning off.
I called installer who said in all the 38 yrs of business he have never seen this but replaced the logs with no problems. However after turning on the replacement logs for the first time they appear to be turning white again. Contacted manufacturer no help at all. Contacted installer, he is stumped but I actively looking for a solution.
Thanks in advancegor all you guys help.