Whitfield profile 20 fault light?

  • Active since 1995, Hearth.com is THE place on the internet for free information and advice about wood stoves, pellet stoves and other energy saving equipment.

    We strive to provide opinions, articles, discussions and history related to Hearth Products and in a more general sense, energy issues.

    We promote the EFFICIENT, RESPONSIBLE, CLEAN and SAFE use of all fuels, whether renewable or fossil.
  • Hope everyone has a wonderful and warm Thanksgiving!
  • Super Cedar firestarters 30% discount Use code Hearth2024 Click here

kjeremy2

Member
Dec 27, 2017
21
New York
Good evening,

I purchased a profile 20 used the guy]said it needs an igniter which I purchased just haven’t installed yet but when I start it manually via the start up procedure] it’ll fill the pot I put gel on it light it it drops pellets about an hour later the fault light comes on and the fire dies down so I dont think it’s a photoeye cause it feeds pellets the whole time. This is a learning curve for me coming from a wood stove.

[Hearth.com] Whitfield profile 20 fault light?
 

Attachments

  • [Hearth.com] Whitfield profile 20 fault light?
    a402f2bcd8da18e86658b450d08c441a.webp
    82.4 KB · Views: 143
  • [Hearth.com] Whitfield profile 20 fault light?
    95b8265b1004b654d67520a728e18cf7.webp
    102.8 KB · Views: 144
Last edited:
You have a photo eye... they were terrible, got dirty and other problems. If you search this forum, you will find a way to turn that into a theromstat switch. Open when cold, closes when hot.
 
How is the stove burning? Busy bright yellow flame? Take your photo eye out and give it a cleaning. They can fail also.
 
How is the stove burning? Busy bright yellow flame? Take your photo eye out and give it a cleaning. They can fail also.

I’m not sure how it’s supposed too burn but here’s a pic it’s kinda like a torch flame at times the photo eye is a pain to get too on my model from what I’ve seen by following the wires I gotta take a blower out, I spoke with someone at Mountain View hearth products and they think it’s a pressure switch. So I’m gonna test that tomorrow and if that is working properly I’m going to remove the photo eye and replace it.

[Hearth.com] Whitfield profile 20 fault light?



Sent from my iPhone using Tapatalk
 
Also the photo eye is a standard oil furnace eye.. way cheaper then the ones sold for Whitfields.

See below for the heat snap change.

(broken link removed to https://hearth.com/forums/threads/whitfield-photo-eye-bypass-surgery-anyone-try-this-see-pics-it-works.7198/)
 
Last edited:
Also the photo eye is a standard oil furnace eye.. way cheaper then the ones sold for Whitfields.

See below for the heat snap change.

(broken link removed to https://hearth.com/forums/threads/whitfield-photo-eye-bypass-surgery-anyone-try-this-see-pics-it-works.7198/)

Where can I buy one? Heating supply store?


Sent from my iPhone using Tapatalk
 
When I did mine I got it at Grainger.

Eric
 
I used some wire on hand. Believe it was either 12 or 14 AWG. I got rid of the stove so I can't look, but it was an easy hookup.

Eric
 
  • Like
Reactions: kjeremy2
I used some wire on hand. Believe it was either 12 or 14 AWG. I got rid of the stove so I can't look, but it was an easy hookup.

Eric

Thank you I picked up some wire gonna try and jump the eye and see what happens my snap disk will be in tomorrow so if I can get the wire ran and routed Nicely my work tomorrow will be short and sweet :)


Sent from my iPhone using Tapatalk
 
It wasn’t a bad job at all. Some wire, zip ties and a couple of butt splices took care of it. Good luck!

Eric
 
I got aquatinted today with my stove with the help of my 8 year olds lol. I took everything out and reassembled and replaced the igniter since it was easy too get too at that point lol. Now it all works as it should. I would still be pulling my hair out if I didn’t find this forum thanks a bunch guys :)


Sent from my iPhone using Tapatalk
 
Nice:) Now you can stay warm and enjoy the holidays with you apprentice’s :)
 
  • Like
Reactions: kjeremy2
Nice:) Now you can stay warm and enjoy the holidays with you apprentice’s :)

Thank you. Unfortunately we won’t be home for the holiday lol. But they are great helpers and love to get dirty. They are typical boys [emoji23][emoji23][emoji23]. Can’t wait too see how many angry fathers I get at my door step when they are older [emoji849][emoji849]


Sent from my iPhone using Tapatalk
 
Angry fathers never showed up at my door. The local police did a couple times though_g
Odd part was it was my daughter that was the problem. Takes right after her um mother yeah mom. Lol
 
Here’s the finished product of my install. Now the only problem that I have is the damn stove keeps tripping the surge protector any advise on this??
[Hearth.com] Whitfield profile 20 fault light?

[Hearth.com] Whitfield profile 20 fault light?

[Hearth.com] Whitfield profile 20 fault light?

[Hearth.com] Whitfield profile 20 fault light?



Sent from my iPhone using Tapatalk
 
  • Like
Reactions: Stovensen
Check for worn wires. Some wire shorting on stove body. Is the fuse in the control board still good? If it is somwhere between the plug and the stove. Check where the plug goes into the stove and the connections around that area
 
  • Like
Reactions: kjeremy2
Check for worn wires. Some wire shorting on stove body. Is the fuse in the control board still good? If it is somwhere between the plug and the stove. Check where the plug goes into the stove and the connections around that area

It only does it on start up after that it runs fine. I’ll be shutting it down and checking all the wires and fuses today. I’ll report back with my findings.


Sent from my iPhone using Tapatalk