Yes they did, and it seems that the offset is too much.
I am going to speak to the dealer tomorrow and get options o]and/or other units that might be more applicable for my situation.
The tech mention Travis industries flush model. Not sure which one he was speaking of? Maybe a Lopi ?
If you can do without a surround there are inserts that have a completely rectangular footprint like the Osburn 2400 that could sit deeper into the fireplace. Would that help?

![[Hearth.com] Wood stove insert for my hearth conditions? [Hearth.com] Wood stove insert for my hearth conditions?](https://www.hearth.com/talk/data/attachments/121/121927-7313fe5621f40538a8b9c59dd26dd599.jpg?hash=v4XdkRNlne)
![[Hearth.com] Wood stove insert for my hearth conditions? [Hearth.com] Wood stove insert for my hearth conditions?](https://www.hearth.com/talk/data/attachments/121/121928-708d47b49da2fc532ba88d48fc4c788f.jpg?hash=xkbx1k1GCP)
![[Hearth.com] Wood stove insert for my hearth conditions? [Hearth.com] Wood stove insert for my hearth conditions?](https://www.hearth.com/talk/data/attachments/121/121929-c082b0593d6cdc1ebc5d4163a45d8d26.jpg?hash=Ztp55N65s7)
![[Hearth.com] Wood stove insert for my hearth conditions? [Hearth.com] Wood stove insert for my hearth conditions?](https://www.hearth.com/talk/data/attachments/121/121930-9e65800483ca7653535ab3147af49732.jpg?hash=OqmC5O4yAS)
![[Hearth.com] Wood stove insert for my hearth conditions? [Hearth.com] Wood stove insert for my hearth conditions?](https://www.hearth.com/talk/data/attachments/121/121931-6e550fc4c37fa5dc23c4428637a7b1ce.jpg?hash=-icAPqIfve)
![[Hearth.com] Wood stove insert for my hearth conditions? [Hearth.com] Wood stove insert for my hearth conditions?](https://www.hearth.com/talk/data/attachments/121/121932-a8e47ec78cdb4ca284c6193858fc277d.jpg?hash=hvaY_9U6GU)
