C
charly
Guest
Well after owning my Fireview for 9 months, and burning it for 6, I found out that a stove designed to heat 1600 sq ft would have to be pushed more then I wanted to, to heat 2000 sq ft.. So being that I had it for 9 months I decided I would have to sell it to move onto another stove... Well I called Jamie at Woodstock telling him I loved the Fireview but really need the Hybrid in my layout..and I was selling my stove... Well the next thing I know I get an email saying that they would be glad to refund all my money on the Fireview so I could just pay the difference on a Hybrid! This is a company in a league of their own in my eyes.. Just showed me,, that satisfaction guarantee is just not some black ink on some paper... Some very considerate folks at Woodstock.. Here's a perfect example if I had bought from another company I'd be taking a loss on my stove to move on, not realizing until after using the stove that I needed something bigger.. A very safe way to purchase a stove! Thanks again to everyone at Woodstock for making it possible , for me to get another stove. I just wanted to let people see that you truly are the good people we talk about...
Charlie
Charlie